We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
donstarr
Melbourne, Australia

Disappointing booking procedure.

3.0 of 5 bubblesReviewed 17 July 2021via mobile
When is a deal not a deal? When it includes The Victoria Apartments and Travel Dream.

My partner and I booked and paid for a stay at The Victoria Apartments. Meagan - Manager of Victoria Apartments - supplied the information that according to Travel Dream website a Saturday night surcharge would be "payable at time of booking".

Kristen Deluga from Travel Dream advised not so. The surcharge was payable to Victoria Apartments on check in. Some considerable time before check in we were asked by Victoria Apartments for the $50 surcharge.

Travel Dream do advise that they can change terms without notification. I didn't think they could do this after payment had been accepted. This they appeared to do here and I regard it as reneging on a deal. Please note that I am not complaining about the surcharge, just the way it was collected

If you are looking for a holiday where you book, pay for it and think that's all, then I advise you to look elsewhere.
Date of stay: July 2021
Room Tip: If you wish to stay here, negotiate the best rate with the property direct.
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Deluxe Room
AU$180
No prepayment needed
  • Booking.com
  • Hotels.com
  • Priceline
0.3 km from The Victoria Apartments
Free Wifi
Free parking
Bed
AU$275
  • Hotels.com
  • Booking.com
  • Priceline
0.8 km from The Victoria Apartments
Free Wifi
Free parking
AU$355
  • Booking.com
  • Hotels.com
  • Priceline
0.9 km from The Victoria Apartments
Free Wifi
Free parking
  • Hotels.com
  • Priceline
  • eDreams
0.4 km from The Victoria Apartments
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    AU$525
  • Priceline
0.5 km from The Victoria Apartments
Free Wifi
Free parking
Go to your Happy Price
  • eDreams
  • Lol.travel
  • StayForLong
0.7 km from The Victoria Apartments
Free Wifi
Free parking
External Cabin Shot
Get rewarded with One Key
  • Booking.com
  • Priceline
  • eDreams
0.9 km from The Victoria Apartments
Free Wifi
Free parking
Norfolk Suite Bedroom
  • Hotels.com
  • ZenHotels.com
    AU$360
  • Expedia.com
    AU$449
0.2 km from The Victoria Apartments
Free parking
Beachfront
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$137
  • Priceline
3.0 km from The Victoria Apartments
Free parking
  • Hotels.com
  • ZenHotels.com
    AU$114
  • Algotels
1.1 km from The Victoria Apartments
Free Wifi
Free parking
View more hotels in Port Fairy
Reviews (550)
Filter reviews
550 results
Traveller rating
217
180
90
31
32
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
217
180
90
31
32
Show reviews that mention
All reviews lock up garage bedroom apartment great apartments washing machine and dryer the main street lounge area stayed here for nights short stay road trip upstairs units accommodation town cafes courtyard laundry fi
Selected filters
Filter
Updating list...
34 - 39 of 550 reviews
Reviewed 25 June 2021

We stayed in a two bedroom apartment which I upgraded to after reading reviews about the one bedroom apartments being too small.
The apartment was comfortable, bright, spacious and spotlessly clean.
You can easily walk to the pubs and restaurants in town, The Caledonian Inn being across the road.
The kitchen is well equipped, the wifi good and you get a lockup garage.
Came close to giving 5 stars except for the bed which was way too hard to be comfortable. You can also hear other guests moving about their apartments.

Date of stay: June 2021
    • Location
    • Sleep Quality
    • Service
Thank Havana57
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2021 via mobile

Pleasant but quite small apartment right in town. Much smaller than photo would suggest. There is a distinct smell which seems to come from the tap water? In the blurb it’s stated there will be a fine for dirty dishes??? We’re on holiday, I don’t do dishes. This place has cleaners. A mingy cost cutting measure

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank Polachoc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2021

These apartments were very cosy and clean. Stayed for 3 nights. Fantastic shower. Lock up garage. I could not fault this place. Friendly staff. Highly recommend. Close to all eateries. I will stay here next time.

Date of stay: May 2021
Trip type: Travelled with friends
Thank colinm933
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 May 2021 via mobile

We stayed a couple of night in a spacious 2 bedroom apartment upstairs Large and comfortable living area nice leather lounges Light and airy with outlook over some trees Large balcony King size bed with crisp white sheets Quiet and good night sleep Lock up garage

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank GClife
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2021

Not too bad overall but like some of the other reviewers, we found the single room apartment quite small, the bed was enormous at the cost of very little room to move and little storage. I think we were supposed to have room serviced daily, they didn’t come in once over 3 days! The worst thing though is the noise from upstairs, sounded like a herd of elephants charging around on The Serengeti.

Date of stay: April 2021
    • Value
    • Rooms
1  Thank Dpidge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews