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“Too overpriced for level and quality of accommodation.” 2 of 5 bubbles
Review of Waves

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Waves
Ranked #9 of 11 Hotels in Port Campbell
Level Contributor
6 reviews
6 hotel reviews
“Too overpriced for level and quality of accommodation.”
2 of 5 bubbles Reviewed 27 September 2011

This accommodation is at the back of a restaurant. The carpark is very tight and the surrounding outer area and entry to the building is uninviting. The room itself was outdated for the $190 pricetag we paid for 1 night. It has early 90's decor. I would expect an LCD or plasma TV now days, rather they had an old/small sized TV. The toilet floor had obviously not been vacuumed and the shower went from hot to cold intermittently for no particular reason in our room. The outside patio is overgrown with shrubs and the only view (as I am on the bottom floor) is the huge house next door blocking everything. The main reception area is very squashy and in a side door off the restaurant. Not very inviting at all for first impressions. I would not pay anymore than $100 if I was to ever stay here again.

  • Stayed September 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TheZadda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

Traveller rating
    10
    23
    11
    7
    5
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6
33
5
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Miami, Florida
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 January 2011

I had a very pleasant stay at the Waves Port Campbell: December 7 -9 , 2010.

I arrived early evening after a 'white knuckles' drive thru a rainstorm in the mountains on the Great Ocean Road. The young man who checked me wasn't exactly 'professional', but friendly enough. My room was ready upon arrival.

The room, while basic and straightforward in its design and decor, was very spacious and clean. I had no trouble sleeping the first night (although the continuing rainstorm probably has alot to do with it!) The second night I unfortunately had an elderly gentleman staying in the room beneath me and he had the television on very loud, not to mention his voice, which could be heard thru the floor. I turned on the a/c unit to negate the noise, and then he went to bed by 10:30PM. I am mentioning this just to let you know that the rooms are not soundproof. But that was my only incident, and it was a quiet stay otherwise.

Breakfasts were more than substantial. Large quantity, good food.

The manager was very friendly and informative. She was very pleasant to talk to.

There are no frills here. A basic, straightforward hotel. But seeing as it was clean and centrally located, I can't imagine what other hotel or town would be better suited as a base to explore the Great Ocean Road.

I recommend it.

  • Stayed December 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank miamidancer_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 7 November 2010

Having driven most of the beautiful Great Ocean Road, and before pushing on to Port McDonell, we stopped for some lunch in Port Campbell. We all chose soup at $10. I had Seafood Laksa, 5/10. My 3 companions chose Chicken & Sweetcorn Soup. None of them were able to get past the 1st mouthful, a shame given we were all so hungry. It was akin to chicken gruel with a hint of wallpaper paste. It had a gelatanous texture and a lack of any flavour. It also had egg white floating in it, which was odd, and it did not help the texture or look of the dish.
I discretely let the waiter know we were struggling to eat the meal due to texture and flavour issues, but that the Laksa was edible. No apology from the waiter, just a blank stare. Minutes later the bill appeared at the table via a second waiter. On the bill remained the 3 inedible soup dishes. I asked why it was still on the bill, and was told there was nothing wrong with it: she'd already eaten it for lunch. No-one else had complained about it (they had "already sold a bucket of it"). I was subsequently told that the only rationale for clearing it from the bill would be if the chicken was bad. No apology. We were so taken aback that we almost found ourselves apologising!
Then, after regretably paying so that we could leave as quickly as possible, out comes an angry looking chef. She proceeded to tower over the table to let us know that it was a chinese take on chicken and sweetcorn and that we should have seen that on the board outside. We were sat indoors, and when we left we took the time to look back at the outside board, and there was no mention of anything other than the words 'Chicken and Sweetcorn Soup'. Having experienced awful soup, diabolical attempts to brush our mild-mannered complaints under the carpet and then to feel bullied into really believing that you must be wrong if all of the staff and chef are against you, it's not just the food that'll leave a bad taste in your mouth at Waves in Port Campbell.

  • Stayed November 2010, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank timginger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Port Campbell hotels

Southampton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 6 March 2009

We stayed here for one night whilst on honeymoon and travelling along the great ocean rd. We had a pleasent stay, our room was large and had a heated blanket which I love although my side didn't work! The room was clean, however the main door that leads into the accommodation block caused me quite a disturbance. Everytime someone went through the door a just left it to shut it would cause shock waves through the whole building! Very annoying when trying to get a sneaky nap in the late afternoon after driving miles and miles even more annoying. So it was predictable that our nights sleep was disrupted early the following when housekeeping arrived, that door drove me mad.

We ate in the restaurant and the food was fabulous however just be prepared to wait for a very long time for your food! It appeared to me that the kitchen were on the mark however the dear lad serving the food had no clue, but he was sweet enough.

Overall, this place does the job, and the sleepy town of Port Campbell is a great little stop over with stunning views only miles away.

  • Stayed October 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank bridgeSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
162 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 639 helpful votes
4 of 5 bubbles Reviewed 7 February 2009

Not reviewed by TA for two years, we chose Waves primarily because of its website which promised a smashing little boutique hotel with sea views and great food, a sort of Rick Stein on the Great Ocean Road. Of course, the website enthusiastically over-eggs the pudding. However, despite obvious shortcomings, we did enjoy our one-night stay, though our arrival was hardly promising: a notice said, ‘Closed for Private Function’ and inside two dozen German tourists were gorging on a lobster lunch while their stretch limos waited outside to whisk them off to Melbourne. A man said to us, ‘Please leave, zis is private.’ Undeterred, we resisted the urge to mention the war, and soldiered on to the reception area, a mess of papers, broken chairs and old computers. A disheveled young man sort of checked us in and gave us a key to Room 7 in the accommodation block behind the restaurant. We fought our way past the serried ranks of wheelie bins, gas cylinders and kitchen detritus and found our room on the first floor.

The room was striking: few parallel lines, only unexpected curves and contours, like a expressionist fantasia and so much more imaginative than a motel-like box. There was a balcony that overlooked a dilapidated house due for demolition and there was a mass of planting that obscured the promised sea-view. The modern, fully-tiled bathroom had a walk-in shower. It was simple, unadorned, practical, spotlessly clean and goodish value at AU$180. More expensive rooms with jacuzzi baths were downstairs. TV reception was poor and internet was impossible.

The restaurant in the evening was packed and buzzy - Waves obviously hoovers up guests from the neighbouring motels. Service was painfully slow but the food more than made up for it. There is clearly a serious chef here. Sensibly priced, too, with a three-course dinner for two with a bottle of wine costing about AU$130. Breakfast the next morning was traditionally Anglo-Aussie with strong tea, flabby bacon and baked beans. The owners were in evidence, though neither seemed particularly sociable. Somehow, though, they create an extremely convivial atmosphere and an air of well-being.

Port Campbell is a pleasant enough town well placed for visitors to the utterly magnificent coast - famous for the 12 Apostles, London Bridge, Bay of Islands and other dramatic examples of natural erosion. It took us nine hours to drive there from Melbourne, including a breakfast stop, a rain forest walk and picture opportunities. It will take you four hours back on the inland route, depending on the Melbourne traffic.

  • Liked — Great atmosphere, funky room, good food
  • Disliked — Needs a bit more polish around the edges
  • Stayed February 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Pausanias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waves

Property: Waves
Address: 29 Lord St, Port Campbell, Victoria 3269, Australia
Region: Australia > Victoria > Port Campbell
Amenities:
Room Service
Hotel Style:
Ranked #9 of 11 Hotels in Port Campbell
Price range (per night): $193 - $246
Hotel Class:3 star — Waves 3*
Number of rooms: 7
Reservation Options:
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Also Known As:
Waves Port Campbell/Great Ocean Road

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