We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Navigator25159127570

Pleasant stay but instructions needed for kitchen equipment

4.0 of 5 bubblesReviewed 20 May 2024
The apartment was lovely and clean. Staff were very helpful. We couldn't get the induction hob to work and needed to go to reception a few times for help. The hob actually works well but we needed to turn on the switch on the wall and hold the pause button down for several seconds to turn it on. Would be handy to have instructions close by. Other than that, we had a very pleasant stay.
Date of stay: May 2024
Room Tip: The dryer didn't work.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B, General Manager at Cumberland Lorne Resort, responded to this review
Responded 23 May 2024
Dear Navigator,

Thnaks for taking the time to review your experience with us and we are pleased you enjoyed your stay. Some of our apartments have installed induction units and these can be complext to use. I am happy to report that the team have been working on these instructions and will implement into those apartments.

We appreciate your feedback and look forward to welcoming you back in the future.

Regards
Team Cumberland
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$179
Fully refundable
  • Hotels.com
  • Booking.com
  • Algotels
0.6 km from Cumberland Lorne Resort
Free parking
Pool
Very comfy bed
AU$180
Fully refundable
  • Expedia.com
    AU$180
  • Hotels.com
    AU$172
  • Lol.travel
0.2 km from Cumberland Lorne Resort
Free Wifi
Free parking
Queen Room
AU$228
No prepayment needed
  • Priceline
    AU$228
  • Agoda.com
    AU$228
  • eDreams
    AU$228
0.1 km from Cumberland Lorne Resort
Free parking
Restaurant
Superior 1 BR Apartment - Living area
AU$158
  • Expedia.com
    AU$189
  • Hotels.com
    AU$175
  • Lol.travel
0.6 km from Cumberland Lorne Resort
Free Wifi
Free parking
Chatby 2 Deluxe Studio
AU$179
Easy and fast booking
  • Vio.com
    AU$179
  • eDreams
    AU$179
  • ZenHotels.com
1.5 km from Cumberland Lorne Resort
Free Wifi
Free parking
Great Ocean Road Coastline North of Lorne
AU$100
Fully refundable
  • Expedia.com
    AU$100
  • Hotels.com
    AU$100
  • Trip.com
    AU$100
1.0 km from Cumberland Lorne Resort
Free Wifi
Free parking
Yabby Bank Cottage
AU$181
No prepayment needed
  • Trip.com
    AU$182
  • Agoda.com
    AU$163
  • Expedia.com
    AU$172
3.1 km from Cumberland Lorne Resort
Free parking
AU$65
Fully refundable
  • Hotels.com
    AU$119
  • ZenHotels.com
  • Expedia.com
    AU$135
0.8 km from Cumberland Lorne Resort
Free parking
Amazing Beach
AU$190
Fully refundable
  • Priceline
    AU$190
  • Agoda.com
    AU$190
4.2 km from Cumberland Lorne Resort
Free parking
AU$179
  • Agoda.com
1.5 km from Cumberland Lorne Resort
View more hotels in Lorne
Reviews (680)
Filter reviews
680 results
Traveller rating
270
265
97
29
19
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
270
265
97
29
19
Show reviews that mention
All reviews spa bath ocean view great location sofa bed bedroom apartment lounge area longer stay balcony cockatoos facilities accommodation laundry dryer eateries
Selected filters
Filter
Updating list...
6 - 11 of 680 reviews
Reviewed 18 May 2024

We stopped in Lorne for a night on our drive around the Great Ocean Road. The Cumberland Lorne is in a great location. Adjacent to the shops and coastal walks. Very tidy apartment with lovely views. The staff were very helpful. Loved our stay here.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank gregjc1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B, General Manager at Cumberland Lorne Resort, responded to this reviewResponded 20 May 2024

Dear gregjc1,

Thank you for taking the time to review our property, we are pleased you enjoyed your night with us. We hope you enjoyed the rest of the GOR, its an impressive road to drive and the scenery is stunning.

Next time you are in Lorne please do not hestitate to contact us.

Regards
Team Cumberland

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2024

The bed was super uncomfortable in the main room. Queen bed with a mattress that feels like a trampoline each time someone moves. Upgrade to king is definitely required and a better mattress.

The couch was also far too low to sit on / get up from.

The rest was lovely though!

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lynsey K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B, General Manager at Cumberland Lorne Resort, responded to this reviewResponded 20 May 2024

Dear lynseyketelaar2016,

Thanks for taking the time to provide your feedback, if you could please email me to advise the apartment you stayed in we can assess the bed and replace the mattress, my email is richard.blackley@cumberland.com.au

Regards
Team Cumberland

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2024

We loved our stay at the Cumberland Resort. We stayed in a room on the lower level (level 1) ocean front and the views were incredible. Try to request ocean front if you can, definitely worth it. At night you can hear the crashing of the waves and in the morning sit outside on the deck and enjoy breakfast or a cuppa or tea whilst watching the waves. Staff were lovely and welcoming too. Room clean and tidy. Will definitely stay again.

Room tip: Sit back, relax, and enjoy the views!
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank melissa h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B, General Manager at Cumberland Lorne Resort, responded to this reviewResponded 14 May 2024

Hi missmeliss2305,

Thank you for taking the time to share your experience with others, we are pleased you enjoyed your time with us and look forward to welcoming you back int he future.

Regards
Team Cumberland

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2024

Great location and nice neat apartment. Friendly staff at reception. We had a ocean view 2 bedroom apartment, plenty of room. Just next door to Lorne Hotel and all the shops and cafes below.
Kids loved having the ocean so close, plus the gym and pool.
The sound of the waves and watching the cockies every morning while having my coffee was my highlight.
Our decking was rather small and narrow, just enough for 2 chairs, so no eating a meal on the deck as a family, but still was fabulous.
Would definately stay again.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 842Natashak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B, General Manager at Cumberland Lorne Resort, responded to this reviewResponded 30 April 2024

Dear Guest,

Thank you for taking the time to share your experience with others, we truly appreciate your feedback. The team does work hard to ensure we provide memorable guest experiences and we look forward to welcoming you back in the future.

Particular thanks in mentioning the team, they are part of our Cumberland family and do a great job.

Regards
Team Cumberland

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2024

The Penthouse Ocean View Apartment that we stayed in was beautiful, spacious and clean.It looks like the room just got renovated?
It was great to have the indoor swimming pool and Tennis court. The location is great being right across the beach and surrounds by the cafes, restaurants and shops. The staff were friendly. We will be back. Thank you Cumberland Lorne Resort.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nossa J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard B, General Manager at Cumberland Lorne Resort, responded to this reviewResponded 30 April 2024

Dear Guest,

Thank you for taking the time to share your experience with others, we truly appreciate your feedback. The team does work hard to ensure we provide memorable guest experiences and we look forward to welcoming you back in the future.

F326 is a newly renovated apartment and is getting great feddback from guests, please ensure you request this apartment on your future bookings. There are also several other apartments undergoing renovations as well with owners investing in their propertys with great outcomes and feedback.

Regards
Team Cumberland

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews