Stayed 2 nights in a 2 bedroom Ocean View Apt with my family. We have a 2.5 yo and a 1 yo. First impression was ok - but then i noticed 3 steps half way down the hallway - anyone with a 1 year old knows - this was going to be trouble, we had to barricade ourselves so she couldn't keep going to them :( I asked reception about moving - they said all Apts have steps except for 1 disabled access room. We are booked in again and they suggested i bring a gate next time. The weather was ok, not too hot, but the split system was only in the lounge - no air con in any other rooms, so on a hot summer day -not sure how kids would cope.
Kitchen was good, furniture was well appointed, but our room was not clean, we had many spiderwebs, bugs on the walls - had to kill 2 spiders, though i can tolerate a bit, it was too much - so 1 negative point for housekeeping. The spa bath had a cover broken and they shoved the bin next to it to keep it up - again, why don't they just fix it - so obvious.
Mattress in kids rooms were good, cot was great - mattress in main bedroom was awful.
We booked a great rate on www.hotels.com.au - so overall 3 stars this time, but don't think it it can get more then 4 stars - location was fantastic. car parking was good.
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- Also Known As:
- Cumberland Lorne Hotel Lorne
- Cumberland Resort Lorne
- Cumberland Hotel Lorne
- Cumberland Lorne Resort South Pacific