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Sue B
Melbourne

Noisy and smokey night

1.0 of 5 bubblesReviewed 11 May 2022
We arrived on a Friday night and the motel was old but pretty quiet until about 9pm when a dozen or more SES trucks pulled in for the night. Our room was surrounded by people partying all night. They were smoking straight outside our door and the fumes were coming in under the door. The noise was so loud we couldn't hear the television, they didn't stop until well after 2am.
The following morning we complained to reception as we had specifically asked to be in a quiet room. The woman was so rude she said that if she had of moved us to another room we would have complained about traffic noise.
There was no apology, no customer service, she couldn't care less - we were the problem!!!
Never again will we stay here or recommend it to other people.
Date of stay: April 2022
Room Tip: All rooms are noisy
1.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
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3 - 8 of 75 reviews
Reviewed 30 April 2022 via mobile

Stayed here over the weekend found it very noisy as SES group stayed here. They were smoking outside our room and stunk of cigarettes. Noisy traffic outside main road. Definitely won't stay here again. Hopeless here if you want a peaceful stay.

Room tip: Dont go there
Date of stay: April 2022
Trip type: Travelled as a couple
Thank ricks12016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 April 2022 via mobile

We were pleasantly surprised by the Baronga motel on our trip through country Victoria. The beds were the most comfortable we had on the trip.

The room was fresh and very clean. The heating was excellent and quiet.

We did not hear any traffic which was surprising given the motel is on the Princes Highway.

We really liked the long bench to put our belongings on. Also the way the cups were placed inside a plastic dome was a nice touch.

Date of stay: April 2022
Trip type: Travelled with family
Thank PussyCat69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2020 via mobile

We decided on Baronga Motor Inn as it was positively reviewed on Tripadvisor, offered wifi and had spa suites which sounded relaxing.

I don’t usually write wholly negative reviews, in fact I rarely write reviews at all, but the extremely unpleasant “welcome” we received when trying to book in makes me feel obliged to warn potential visitors.

I sincerely hope the receptionist on duty was an emergency, no-other-option-available ring in and not a permanent member of staff, let alone an owner or manager because it was like being greeted by Basil Fawlty minus the humour.
It was the antithesis of a warm, country welcome; this receptionist just should not be in the hospitality industry.

The initial “greeting” clearly indicated we were a nuisance for existing. There was no chitchat of any sort, and no smile or any indication of warmth or personality. Basically, there was no hospitality or welcome.

We were then grilled about where we live (fair enough given the pandemic, although it could have been done in a far less charmless way), which included me having to repeat myself and explain self-evident geography (eg. the shire where this Motor Inn is located).

The receptionist got my (pretty straightforward) name wrong despite me repeating it multiple times and spelling it.

I was then interrupted while briefly deciding with my partner about our choice of payment option, at which point we left and I advised that we’d be staying elsewhere.

It was actually the most pathetic excuse for hospitality I’ve encountered when booking a hotel room; it’s a shame that one star is the minimum rating on TripAdvisor as this was a zero.

When we left we had a lovely lunch at the Union Hotel further west up Murray Street in Colac. The staff were welcoming and professional, it was very comfortable and we rated the food highly (one of us had whiting and one the chicken satay: both very good quality). We were relieved with this positive experience after the dreadful one at Baronga Motor Inn. We were so put off by the negative experience at the Motor Inn we didn’t bother staying in Colac but at least we had a nice lunch.

Date of stay: July 2020
Trip type: Travelled as a couple
1  Thank GallivantingMissJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2020

We dine at the Baronga on a regular basis and it is the best meal in Colac. From their steaks to the chicken kevingtons there is something for everyone. Have the chocolate brownie for dessert, it’s to die for.
Colacians do yourself a favour and book in.

Date of stay: March 2020
Trip type: Travelled with friends
1  Thank Colac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2020

From the outside, it could be any average motel, in any average country town.
On the inside, nice new spacious bathroom (just like the photos online) new carpet, comfy bed and pillows. Clean, good heating / cooling.
Good wifi and some Fox channels.
Out the back, away from the main road, the room was not too noisy.

Restaurant looks fairly average for one attached to a motel. Meals are well above that. Locals say they only hear good things.

Owners are really friendly and always seem to be chatting with someone.

A pretty good place to stay.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
2  Thank Lazytraveller62
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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