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All reviews blue marlin top floor across the road one bedroom apartment minute walk the kitchen self catering ocean view apartment was clean a stones throw living area comfortable stay bbq area longer stay great apartments the managers convenience store
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Reviewed 2 September 2015 via mobile

Stayed 3 nights in early September. Great location. Beach front apartment which had everything we needed. So close to beach and restaurants. Young lady on reception was very helpful with tour bookings. Friendly management. Thankyou

Date of stay: September 2015
Trip type: Travelled as a couple
Thank Leonieonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa S, Owner at On the Beach Holiday Apartments, responded to this reviewResponded 8 September 2015

We are so pleased you enjoyed your stay with us. Thank you for taking the time to let other travellers know.
Kind regards
Melissa - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2015

On The Beach is a beachfront mid-priced three storey apartment building comprising twenty self-contained units, all one bedroomed, all with balcony or patio, and covered parking. There is a small but pleasant pool with loungers and a couple of umbrellas but no shade sail, and nearby is a covered outdoor eating area with barbecue. The tropical gardens are beautifully maintained and nicely illuminated at night. The reception area is more than adequate and the on-site management team were helpful with our requests.

Across the busy promenade is the immaculate but steeply shelving Trinity Beach which is patrolled by life guards and has a stinger net in season. There are a number of eating establishments within a two minute walk and a comprehensive shopping centre is five minutes in the car. Trinity Beach is on the flight path to Cairns Airport so there is a constant procession of aircraft, varying from modest two seaters to lumbering passenger jets, flying low and slow on final approach. I don’t recall hearing any aircraft during the night.

We had booked a one- bedroom seafront apartment and on arrival were offered a choice of ground floor or third floor, we opted for the top floor although there is no lift. ”Our” apartment was spotlessly clean, well equipped, had obviously been well maintained and was generally as described on the website brochure. We were delighted to note our apartment was non smoking and moreover offered a “smoke free environment”, but were disappointed to find an ashtray on the balcony indicating smoking was okay in that area. Our worst fears were realised when after a short while cigarette smoke from a neighbour started to drift across our balcony and into our apartment. A discussion with the management confirmed that guests could smoke on the balconies and in fact our neighbour was an owner/resident so any house rules would not apply. They say they are working towards a totally smoke free establishment but it is difficult to see how that can be achieved with residents properties in the mix plus a further two apartments are for sale. In view of this we had no alternative but to spend the entire week without being able to use the balcony and had to keep all doors and windows closed. If you feel strongly about smoking then maybe On The Beach is not for you.

Room tip: There is no lift access so if stairs are a problem would advise to select a lower floor
Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 44edmund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa S, Owner at On the Beach Holiday Apartments, responded to this reviewResponded 1 September 2015

Thank you for your lovely detailed review.

In regard to the smoking on balconies, unfortunately law doesn't permit us to prevent this in QLD (yet) however it is currently being reviewed in State legislation. I believe NSW has just passed this law so it can't be too long in the future.

In saying that, if the smoking was too much an issue for you, you really should have asked to be moved. As we always say... if you are not happy, then it is our role to turn that around.

Thank you again for taking the time to let others know about our Property. We would love to welcome you back in the future.

Kind regards
Melissa - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2015

My family and I had a great relaxing week where we could unwind after visiting the hustle and bustle of Melbourne/Sydney. Great welcome from the owners, staff are very pleasant and accommodating. Thanks.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Glynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa S, Owner at On the Beach Holiday Apartments, responded to this reviewResponded 1 September 2015

Relax. Unwind. Enjoy...that is our motto and it looks like we have lived up to that for you. Thank you for letting us know.

Kind regards
Melissa - Manager

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Reviewed 18 August 2015

Right across the road from the swimming enclosure and the gorgeous beach, a very tidy property with good parking onsite. Lovely gardens. Nice comfortable apartment although the bathroom is a little dated. Great wardrobe space in the bedroom and a washing machine and dryer in the apartment. Quiet. Only negative comment was that the bathroom walls needed a good clean: management appreciated our comment and passed it onto housekeeping. Slow Wifi, but it was free!

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 808cojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa S, Owner at On the Beach Holiday Apartments, responded to this reviewResponded 1 September 2015

Thank you for this Review.

I am glad we got onto your feedback whilst you were here and really appreciate being told these things during a visit. As we don't live in the apartments ourselves, small things can get missed, but easily resolved. We always welcome feedback and try to get it right on every occasion.

Kind regards
Melissa - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2015

Have stayed here 4 times now. Love the location right across the road from the beach and close to the cafes and shops. Stayed in the Blue Marlin section of the property this time as required a 2 bedroom property. Only 6 apartments in this part of the property. Had free wifi and parking. Lovely balcony and ocean view. Would definitely stay there again.

Room tip: Blue Marlin property for 2 bedroom 2 bathroom apartments.
Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank cafeboy49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa S, Owner at On the Beach Holiday Apartments, responded to this reviewResponded 17 August 2015

Great to hear you enjoyed your stay with us and that you have stayed here before. This is what we strive for and although we may not get it right on every occasion, we are constantly looking at ways we can improve not only our service, but the Product we offer.

We hope to see you again in the future.

Safe travels,
Melissa Speer - Manager

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