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All reviewswater parkmini golfexecutive family roomputt puttacross the roadjumping pillowbuffet breakfasthotel roomgreat place for familiesgreat for kidsyoung familiesmain poolgood sizesunshine coastaustralia zooclose to shopsstayed nights
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Reviewed 6 October 2017

No where to hang wet clothes outside.
$25 for 1 lamb shank and 4 small potatoes!
Waterpark looked bigger in photos than really was. No big water bucket and tiles where curled up around pool making it a trip hazard.
Staff where nice and rooms clean and comfortable but not worth the $300 a night!!

  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
Thank G1582VWscottb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin H, General Manager at Oaks Oasis, responded to this reviewResponded 10 October 2017

Hi G1582VWscottb,

We appreciate you sharing your experience, thankyou.

I do hope that overall you had a good stay, we are always working towards a better guest experience so thankyou for the feedback.

Regards,
Gavin Hocking
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

Awesome for families
With just myself and two kids 3 and 7 it was fantastic for us
Plenty to do
Good food
Great spot
Fantastic facilities too staff lovely and friendly and shops super close plus big choice of beaches

  • Stayed: September 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank 280jodiem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin H, General Manager at Oaks Oasis, responded to this reviewResponded 10 October 2017

Thanks 280jodiem, I am glad you've had a good stay with us. I am pleased you have had some quality time together with your kids.

Thanks again,
Gavin Hocking
General Manager

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Reviewed 5 October 2017

Was a great place to take the kids and relax. The restaurant has slow service so perhaps more food service could be a great option. We had to walk across the road for drinks and snacks I think there should be a service in house. Thanks

  • Stayed: September 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank X8406SIrobertj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin H, General Manager at Oaks Oasis, responded to this reviewResponded 10 October 2017

Hi X8406SIrobertj,

Thanks for your review, we are glad you have had a good stay.

We are always looking to improve so appreciate your feedback, hopefully well see you again.

Thanks again,
Gavin Hocking
General Manager

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Reviewed 4 October 2017

We chose to stay at the OAKS whilst we were on the Sunshine Coast celebrating my partners 60th birthday. The resort was a great place for families providing on site fun for kids including the waterpark, the jumping pillow and mini golf . The resort is well maintained, tidy and clean. We thought maybe a couple of BBQ's near the mini golf area may of been good and some extra bins. The rooms were very clean, comfortable and quiet. The buffet breakfast had good variety and the food was very tasty. We stayed during school holidays which was busy but for families this is a really great place to stay. Everyone who stayed in our party were impressed with the location. My only criticism was that when I booked 12 months previously I was informed breakfast would be included in our rate and confirmed this closer to the date. On check in we were told it was not and if we wanted breakfast we would need to pay the extra or provide proof of this agreement as it was not documented in the booking. When I produced the email after managing to locate it a refund was given which was appreciated but not without causing a disappointing start to the holiday. The Resort is within walking distance to supermarkets and the main shopping area and there are lots of places to eat nearby. Overall we had a lovely stay and hope to stay again.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
2  Thank leonieh396
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin H, General Manager at Oaks Oasis, responded to this reviewResponded 6 October 2017

Hi leonieh396,

Thanks for such a great review, most importantly I am please you've had a good break with your family.

My apologies breakfast was not sorted sooner, but again I am thankful it was sorted out.

Hopefully we do see you again sooner rather than later.

Regards,
Gavin Hocking
General Manager

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Reviewed 4 October 2017

Ideal family holiday fun! Impeccable service and facility. The grounds and rooms are well maintained and clean. The staff were friendly and very patient with children. We highly recommend this resort and we will definitely be back!

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
1  Thank leah489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin H, General Manager at Oaks Oasis, responded to this reviewResponded 6 October 2017

Hi leah489,

Wow, what a great review, thanks, I am glad you have had such a good time together with your family.

Hopefully we'll see you back again soon.

Thanks again,
Gavin Hocking
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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