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Melinda C
New South Wales, Australia

Lack of cleaning

1.0 of 5 bubblesReviewed 12 Mar 2023
I initially wrote an email to the managers of Ocean Views Resort on 6.3.23 after my husband & I had stayed there the previous night. A week later, they have not paid me the courtesy of a reply so it appears that sharing our feedback with others in a more public forum is the only way to get their attention.

While our room looked comfortable enough on arrival, it was evident that the wall and floor tiles in the shower were in need of a good scrub. There were a couple of areas of black mould on the wall and a lot of orange scum between the tiles on the floor and half way up the wall. It wasn't particularly nice stepping in to have a shower when clearly it hadn't been cleaned properly for some time.

More disturbing was when we decided to pull back the covers before going bed at night. We inadvertently pulled back the top sheet only (thinking it was a doona cover with the doona inside.) The doona underneath the top sheet had multiple stains on it (bodily fluids.) This was a pretty disgusting sight in what is supposed to be a "resort". Clearly, the doonas are not washed with any frequency at all.

A nice welcome and amazing views from the roof top terrace do not compensate for the noticeable lack of cleaning, and nor does a towel folded into the shape of a lobster with googly eyes sitting on it. We will not be back!
Date of stay: March 2023
Trip type: Travelled as a couple
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All reviews the main street central location one bedroom apartment top floor bbq area bed was comfortable shopping centre car park walking distance to everything washing machine and dryer across the road balcony views boardwalk position laundry units
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7 - 12 of 326 reviews
Reviewed 9 February 2023

Ocean View Resort has value for money. It has 6 floor of accommodation comprising of studio, one and two bedroom as well as family units. Its within walking distance to the beach where you can do morning and evening walks on the boardwalk. There are lots of restaurants catering for meals. Staff are very friendly and helpful.

Room tip: There is also a heated pool or just a stone throw to the beach where you can relax on the grass, have a picnic, enjoy with friends or a BBQ.
Date of stay: February 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Swee Nee O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2023 via mobile

Very well priced hotel. A little older but clean and room spacious. Staff friendly and polite. Great pool area.
Close to the centre of Calundra and an easy walk to the beach and restaurants. Good location.
Highly recommend. Will stay again.

Date of stay: January 2023
Trip type: Travelled solo
Thank Simon B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2022 via mobile

Stayed in a 2 bedroom apartment for the night and it was lovely. Fantastic views across to the beach. Unit was spacious and everything we needed was there. Car parking is secure but I’d hate to be driving a large 4WD in.
Would definitely stay again

Room tip: Carpark heigh is 2.1m I think from memory
Date of stay: October 2022
Trip type: Travelled with family
Thank Niccers16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2022

Excellent proximity to esplanade and restaurants. Check in, although unattended, was simple and instruction sheet clear and concise. Apartment clean and spacious enough for short business overnight stay

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank David P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2022

Excellent, clean and well maintained rooms, fantastic staff. secure easy car parking, friendly service, well priced and not trying to gain from our recent covid lockdowns,
a credit to management and team.

Date of stay: May 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank fionasD8882IJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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