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Paul S

Great Stop Over

4.0 of 5 bubblesReviewed 4 June 2022
Having stayed at the Boathouse several times over the last couple of years on our way back to Melbourne I can thoroughly recommend this place.
We had a few very minor issues which were promptly and efficiently attended to by management with follow up service to ensure our complete satisfaction.
Overall the Boathouse is a very comfortable place to stay with great views and a wonderful location which makes the arduous drive from Brisbane to Melbourne worthwhile...
Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at The Boathouse Resort Tea Gardens, responded to this review
Responded 21 Aug 2022
Thank you for the time in putting your fair and worthwhile views on Tripadvisor. We were glad to assist you with any minor issues during your stay. We look forward to your next visit.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (319)
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All reviews nelson bay hawks nest steam room myall river stayed midweek large pool secure undercover parking top floor school holidays morning sun three bedroom apartment golf club min drive quiet area relaxing stay bbq area good size
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Reviewed 2 June 2022

I can't wait to come back to the Boathouse Resort and to Tea Gardens.
The location is superb with beautiful river walks and a short drive to the ocean.
The accommodation was perfect. Lovely clean apartment with a fabulous view. The staff were extremely helpful and all our needs met. Can't recommend The Boathouse Resort enough and look forward to bringing my friends here for a fabulous getaway.

Date of stay: May 2022
    • Location
    • Sleep Quality
    • Service
Thank J6370KNstacym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at The Boathouse Resort Tea Gardens, responded to this reviewResponded 29 August 2022

Our team is very pleased that you have enjoyed the Boathouse Resort and will return. The team works hard to present the apartments in the best way possible.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2022 via mobile

Can’t speak more highly of this place . The views are fabulous- rooms very clean and well appointed. Staff super helpful. The pool was divine- and gardens well maintained. Since change of management we have noticed a significant improvement. This is a secret gem that deserves to be more well known. We will be back. Thanks Drew Kerrie and team

Date of stay: May 2022
Trip type: Travelled with family
Thank LeeC2282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2022 via mobile

👍we stayed midweek in room number 308,top floor.
Very clean,comfy bed and quiet of a night time.
Full kitchen if you have the desire to cook😬🤣
Beautiful outlook and easy walking distance to town,eateries and the ferry to Port stephens.
Secure undercover parking at the rear of building.
Also good size bathroom and shower was hot and strong.
👎only downside I can see would be school holidays and possibly weekends as the pool is directly out front of the units and could be noisy with kids.
Outside of these times it’s a perfect stay😉😎

Date of stay: February 2022
Trip type: Travelled as a couple
1  Thank thewise0ldbird
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Drew Mitchell, Owner at The Boathouse Resort Tea Gardens, responded to this reviewResponded 18 February 2022

We appreciate our guests taking time out to inform others of their experiecne at Boathouse Resort. Thank you for your positive review. Boathouse Resort looks forward to meeting many more Tripadvisor subscribers in Tea Gardens on the Myall River.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2022

I think this has to be one of the best places in the Hawk's nest/ Tea Gardens area. Great facilities and location. Well kept. The rooms have high ceilings and feel ultra spacious. Day beds on the balcony help too! Short walk to the cafes for a morning coffee. Same in the evening if you want to go to the pub. this is the fourth or fifth year that i have stayed here for our post-Christmas break.

Date of stay: December 2021
    • Location
    • Cleanliness
    • Service
1  Thank WPJ2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Drew Mitchell, Owner at The Boathouse Resort Tea Gardens, responded to this reviewResponded 18 February 2022

Dear Guest - thank you for your time taken to post your supportive and encouraging review. We look forward to your sixth return holiday visit next January or earlier if you can make it. Christmas time is busy and fun in the sun. Don't forget that in winter the weather is mild and we have a great attraction in our Whale Watching packages.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2022 via mobile

Although the staff were friendly enough the price for the 2 nights was far to high for the quality of the rooms .
We had organised the key to pick up as we were arriving late which was fine except when we picked up the key there was a map of the area and general house keeping but if it wasn’t for another guest sitting on his balcony we would have had no clue as to were to park our cars.
There was no map showing that we had to drive all the way around the back of resort , so that would be a good idea for future guests especially those arriving at night.

Then as we settled in I went to turn the kettle on and the whole tap came out of the sink as it hadn’t been installed properly it just wiggled around in the hole.

Also the room smelt like someone just cooked something in there just before we arrived it smelt like casserole or one of those microwave dinners.

We grabbed plates out to make sandwiches for the kids and one was dirty had dried food on it .

I was taking a shower when I went to adjust the shower head it fell off onto my foot the ring holding it on was cracked .
All the rooms are air conditioned except the room at the back were the kid’s slept it was so hot in there the little fan that was there was useless .

Great location but maintenance needs to be done especially for the price per night.
Power points were broken as well it’s as if they don’t care . Broken tiles on the bath sticky taped on to keep together.

Room tip: Check were to park before arriving .
Date of stay: December 2021
Trip type: Travelled with family
Thank 449carissal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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