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Courtyard
USD 113
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Reviewed 18 March 2019

Returned to the Courtyard as it is one of our work preferred and closest hotels.

Checked in by the awesome Henric who made me feel like a VIP with his smile, cheerful attitude and welcome bubbles.

Room was lovely as always, bed super comfortable, though the bathroom has seen better days. All I needed for a few nights for work trip.

However I now pick this as my preferred hotel (as we do have a choice of hotels to pick) on office visits due to the staff.

Joanna was fantastic with a helpful, guest/customer first, friendly attitude and was so lovely to store my bags while I ran off to the office for a meeting.

Max and Joshua kept us coming back to the bar every afternoon for drinks and tapas. Their cheerful, keen and bright personalities made the quick bar stop an easy afternoon to evening to dinner session :)

The food and drinks werent bad either and the happy hour was a winner, not just those of us who were guests but colleagues who popped over for a drink or two will be sure to return.

Date of stay: March 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Holly_2tubbycats
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 March 2019

This hotel is in North Ryde, quite off Sydney's center. However, you can reach the Harbor (where everything in the city happens) in about 45 minutes.It is very well worth the price (moderate compared to more centrally located properties). Public transportation is great, the rooms are clean and comfortable, the breakfast is excellent. Customer service is on a very high level, personnel is attentive, everybody goes out of their way to explain, to direct, and to help. Thank you North Ryde Marriott...

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Marina A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 February 2019

I was pleased with everything - the parking is easy, the rooms are large with sofa and table, the bed and pillows were soooo comfy. It was also dark and quiet - 2 of my biggest needs. Reception was friendly and efficient, wifi was free and reliable. Overall I was pleased with it and would definitely stay again.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
Thank Kris B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 February 2019

A very nice hotel located at North Ryde for business stays. The rooms are good and spacious, the cafe / bar is well equipped, but the timings are pretty restricted, so your chance for a leisure food is limited. The staff more than make up for it with their helpfulness and courtesy. If you need to be in Sydney CBD area this is not preferred, also there is no notable attractions nearby. Hence this can be useful for you if you work is around North Ryde only.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank ramachandranrv
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 February 2019 via mobile

Stayed here several times with no issue, the parking is reasonable, the staff are usually friendly and its clean. This trip however, bedside lighting was broken, which might be minor except there is no overhead lighting in the room (note though a downlight over the kettle and in the bathroom). We were told there is no maintenance at night, but then told they'd look into it in 15 minutes, it took almost 2 hours and 3 reminders before a floor lamp appeared without apology. The kids at that point were ready for bed. Good hotel IF you get the right room and are prepared to chase reception if there is a problem. Sadly, despite several positive experiences here, I would probably stay somewhere else next time, there are other competitive options for the same sort of rates. This should have been a straightforward issue to resolve.

Date of stay: February 2019
Trip type: Travelled with family
Thank VanessaK1185
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JamesD6750, Manager at Courtyard by Marriott Sydney-North Ryde, responded to this reviewResponded 18 February 2019

Thanks for the feedback, apologies for the disturbance in the attempt to resolve your issue with the lighting. If I can be of assistance on a future visit to make your stay more comfortable please let me know how I can be of assistance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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