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SuzyWong
Brisbane, Australia

Don't judge a book by its cover

Review of Red Cedar Motel
4.0 of 5 bubblesReviewed 30 May 2021
Hubby & I stopped here overnight whilst driving from S.A. to QLD. There was very limited accommodation left in Muswellbrook so we hesitantly booked into this Motel. The outside of the motel from the road is not very inviting however, what a pleasant surprise we had during our stay. To start off, the receptionist was very friendly. When we opened the door to our room we were greeted by a spotlessly clean room. The towels were folded very neatly on the bed, the room was set our with thought with electricity plugs near the beds for phones to charge and a sleep apnea machine to be plugged in. There were even 2 champagne glasses in the room. And the entire room was VERY CLEAN!! We stayed at numerous hotels, motels and apartments during our 2 week road trip throughout rural Australia and honestly, we originally thought this was going to be the worst overnight abode and it ended up being the best! I can't recall our double room type we had but it was ground level and obviously had been recently updated. They discount the room rate if you pay cash. We didn't ask, they just offered. If we are ever back that way we will most definitely stay again. A typical case of not judging a book by its cover!
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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1 - 6 of 37 reviews
Reviewed 8 October 2018

Accommodation is difficult to find in Muswellbrook, and most is fairly pricey if you are just after a stop over. Looks may be a bit deceiving at this Motel. I upgraded for a few extra dollars and received a clean, fresh room with everything you need. Traffic noise was surprisingly minimal, and the early morning workers were able to leave quietly without idling their Diesels. The only issue I had was trying to find an accurate tax invoice.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Brian C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2018 via mobile

This motel was very clean, with all necessary amenities. Friendly welcome and offer to view rooms . Would stay here again.very reasonable rates. Traffic noise not noticeable once in the room. Nice bed linen . A bath mat, face washers and hand towels were supplied.

Date of stay: March 2018
Trip type: Travelled with family
Thank Jenny B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2017 via mobile

Stayed her for the one night on my way north. Booked it online. Found the staff to be friendly and the rooms to be clean. Height access good for owning a 4wd and room for my trailer. Would stay here again

Date of stay: September 2017
Trip type: Travelled on business
Thank GoldClassAdventures
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2017 via mobile

We were a group of 10 people and stayed at Red Cedar Motel one night. The facilities are good and the rooms were clean; however our room was super smelly when we arrived. They poured something in the bathroom drain and the smell was gone after a few hours. They said the smell was because of the rain but I believe it was mostly the location of the room.
The bed was comfortable and in overall it was a fair choice.

Date of stay: August 2017
Trip type: Travelled with friends
Thank nadiatamen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2017 via mobile

Disgusting service!
Cold Showers Evening and Morning
Unable to connect to wi-fi.
Was Charged an Extra Night and when rang up to dispute was told when I checked in, I was a couple of hours late for cancelling the 2nd night and the Owner lives overseas, unlucky.

Date of stay: May 2017
Trip type: Travelled on business
Thank Greg A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
redcedarmotel, Owner at Red Cedar Motel, responded to this reviewResponded 30 May 2017

Hello Mr Greg
All issues raised by you were a day later when motel refused to refund you,you actually rang the manager and threaten her that if motel wont refund than you will upload bad review.when you booked online policies clearly mentioned cancellation policy,and we pride ourselves to provide enough services in just 79$ a night.
if you had any issues we were open till 9pm and you did not turn up till 9 to even mention us 1issue so we should have resolved it as we are sure there was no issue as such you mentioned in review coz this review is just uploaded as we did not refund you for your online booking.
all bookings done directly with motel have free cancellation but you yourself chose to book it through booking.com and agreed to cancellation policy .

thanx for making an effort to review us and we always try our best to make stay of our guests as comfortable as possible.

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