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Blue Mountains Heritage Motel
Ranked #12 of 15 Hotels in Katoomba
Certificate of Excellence
Reviewed 4 April 2017 via mobile

A really lovely motel that makes you feel welcome and cosy. Old building with loads of character and charm. There are a few stairs to get to the upstairs rooms though. We had a really spacious room that was welcoming and well equipped. Warm room with 2 heaters, good shower, large kitchen/dining area real milk (not UHT!) and a very friendly and helpful reception. Reasonably priced and very central to all the local eateries and shops. Highly recommend.

Stayed: April 2017
Thank Alison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, General Manager at Blue Mountains Heritage Motel, responded to this reviewResponded 20 June 2017

Hello . Alison
Your review is appreciated as it allows us to constantly strive to provide an enjoyable guest experience whilst traveling in the blue mountains.
Thank you for taking time out to advise other potential guests of your time with us, And we look forward to a not to distant time that you will again spend time with us ..
Thanks

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Reviews (146)
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7 - 11 of 146 reviews

Reviewed 27 March 2017

Around 10 minutes walk from the train station, this place is perfectly situated for accessing various shops and eateries around town and for exploring Scenic World (only minutes away). The staff were very warm and helpful and got us booked for just the right Jenolan Caves tour which suited our 5 and 7 year old boys' interest and stamina. Our 2 bedroom suite was larger than expected with a total of 5 beds, 3 twin in the front room, and a king and a twin in the master bedroom. The kitchen/sitting area was in between the 2 bedrooms. Love having a choice between ceiling fan and A/C. The beds and pillows were very comfortable and the noise from other customers in the hallways was minimal. The buffet breakfast which was included in our reservation was well stocked with cold and hot items, more than filling us with energy as we headed out to explore for the day. Only downside (and that was tiny) was the instant coffee, which was quite bland and weak. But a very quick stroll brought us to coffee shops and bakery options which helped us easily pack a few things for picnicking later. Wish we had planned another night in Katoomba and would definitely stay there again on a future visit.

  • Stayed: March 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, General Manager at Blue Mountains Heritage Motel, responded to this reviewResponded 20 June 2017

Hi Shan
Our team is always willing to assist our guests with Their travel plans and adventures whilst in the Blue Mountains . Its rewarding to know that our assistance on this occasion was on the Mark and . You and your family had an enjoyable time . Being Part of the Equeva Group we are able to offer discounts to most of the attractions . An added bonus to family's on holidays'
We look forward to seeing you again.

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Reviewed 10 February 2017

We found the Blue Mountains Heritage Motel on Trivago and made a last minute decision to check it out in person due to a great price in an excellent central location near the restaurants and tourist attractions. Upon walking into the the reception, we noticed the Hotel had a classic homely feel and it was great to see we were immediately welcomed by friendly staff. Not only was our enquiries accommodated, but we were upgraded to a larger sweet free of charge with a complimentary bottle of champagne.
The room was clean and faultless with all of the details, such as milk for tea and coffee, taken care of.
Our brief stay was capped off the next morning with a free comprehensive Aussie style breakfast.
I would definitely stay there again and I highly recommend the Blue Mountains Heritage Motel to anyone wishing to stay in the Blue Mountains area.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Manager at Blue Mountains Heritage Motel, responded to this reviewResponded 17 February 2017

Hello Paul
Thanks kindly for taking time out to post a review.
I do remember your late arrival , And your great personality . It was a pleasure to help out . We do strive to provide a enjoyable experience whilst staying with us .
Great to see you enjoyed Full Hot Buffet Breakfast in our heritage breakfast room ..
We look forward to your return... Brett

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Reviewed 21 January 2017 via mobile

This hotel is ok for a one night stop, the staff were welcoming and helpful and the hotel is centrally located. The exterior is a little deceptive however. The exterior looks well kept but the rooms were badly in need of renovation, the furniture was old and worn and the shows was mouldy. The beds were however clean and comfortable. I would say this hotel is ok for an overnight stop.

Stayed: January 2017, travelled with friends
Thank patonga_man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Blue Mountains Heritage Motel, responded to this reviewResponded 17 February 2017

Hi . patonga_man
Thanks for your positive and constructive review , We appreciate this as it allows for us to constantly monitor and improve to meet our guests expectations ..
I am disappointed that we did not meet all your expectations on this occasions , And will address your concerns with the team.
Its is pleasing to see that you are happy to return and stay with us again ,

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Reviewed 20 January 2017

I stayed here for 1 night with my husband and daughter. The room was clean and spacious. Wifi included. The breakfast was amazing, everything freshly cooked and served by a nice lady. Highly recommended.

Room Tip: We had a ground floor room with a balcony but any room would be great.
  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank sharon_coote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Blue Mountains Heritage Motel, responded to this reviewResponded 17 February 2017

Thanks . sharon_coote
Thanks Kindly for taking time out to post this review . Its very nice to see that we have met all your expectations on this visit .
We look forward to your return .

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Additional Information about Blue Mountains Heritage Motel

Address: 218 - 224 Katoomba St, Katoomba, New South Wales 2780, Australia (Formerly St. Elmo Heritage B & B)
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette
Hotel Style:
Ranked #12 of 15 Hotels in Katoomba
Price Range: $94 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Mountains Heritage Motel 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
The Blue Mountains Heritage Motel is rich with historic culture, friendly customer service and an unbeatable location in the heart of the Blue Mountains. The motel is situated in close proximity to top quality restaurants, quaint cafes and eclectic boutiques and shops, yet it is well away from highway and railway noise. The property is just a short stroll from Katoomba Railway Station and only a 10 minute walk to Echo Point, The Three Sisters, Scenic World and The Edge Cinema; allowing you to experience all that the Blue Mountains has to offer. Visit our website or contact our friendly front desk staff for more information on packages, events and more. Blue Mountains Heritage Motel is a proud link in the Equeva Accommodation Group chain. ... more   less 
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Also Known As:
Blue Mountains Heritage Motel Katoomba

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