We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Old World Hotel, Briliant service”
Review of Mountain Heritage

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mountain Heritage
Ranked #6 of 15 Hotels in Katoomba
Reviewed 22 August 2017

It a truly amazing hotel in Katoomba. We were there for our short weekend. The hotel is a classic with open fire. I feel like I stay at home not in a Hotel. The staff are amazing very attended in the restaurant, brilliant service. I recommend this hotel come and enjoy your moment. You can feel the hotel that can call home.
Thank you Mountain Heritage

Room Tip: best views or open fire
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Juliamacdonal337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamisonViews, General Manager at Mountain Heritage, responded to this reviewResponded 23 August 2017

Dear Juliamacdonal337
Thank you for staying with us, we are always very pleased to receive such positive feedback from our guests.
It is wonderful to hear you felt right at home during your stay, as this is exactly how we wish our guests to feel, to relax and enjoy their stay and a great meal in our restaurant.
Once again, thank you for your review.
Regards
Eric Sward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (606)
Traveller rating
Traveller type
Time of year
Language
  • More languages

25 - 29 of 606 reviews

Reviewed 21 August 2017

Spent 2 nights here over the weekend. Arrived tired after the drive up from Sydney after work, so we went straight to bed. We booked the Heritage view room with wonderful views of the mountains so consequently, these rooms are more expensive (but this is like other decent accommodation in Australia as it’s a very expensive country for everything) but the view alone is worth it. Personally, I wouldn’t stay here if I couldn’t book the mountain view rooms. We stay in the mountains a few times a year and have stayed at various accom in the region. We stayed here this time because we could look over to the mountains and valley. Comfy bed and quiet air conditioner – we slept like logs! Breakfast was a good selection for continental style. The hotel has gorgeous views and is in a convenient location – just down the road from the main hub of Katoomba so it’s blissfully quiet at night. Two open fireplaces in the lounge area where you can have a drink and relax after hiking. We did a hard graded ½ day hike on Saturday and coming back to an open fireplace to relax by was a welcome relief for tired muscles. The daffodils and snowdrops were out in the garden around the swimming pool and I would like to return during summer so I can make use of the pool (it’s not heated).

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ozwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamisonViews, General Manager at Mountain Heritage, responded to this reviewResponded 22 August 2017

Dear Ozwanderer
Glad to hear you found us at last. We are indeed one of the few accommodation houses that actually have a great view of the mountains.
Given we are on a ridgetop and just outside of Katoomba, it is a nice quiet place to rest, without being too far from anywhere, and yes, we do recommend a "view room", although the views from the restaurant cocktail bar and lounge are eaqually stunning.
We hope to welcome you back again soon.
Regards
Eric Sward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

We have been coming here for years and for the amount they charge you would think they would have done some refurbishment, yet it all remains the tired same. Coming here for Christmas in July should be warm and welcoming but with food being cold and bland and singers not sure of what they are singing surly showed a non festive vibe, very disappointed this year.

Stayed: August 2017
Thank JasonandNataliaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamisonViews, General Manager at Mountain Heritage, responded to this reviewResponded 21 August 2017

Dear JasonandNatalieR
Thank you for your comments.
We do change the menu each year to keep it interesting..and indeed the seafood appetiser is served cold. How ever the other dishes should not be, and I apologise if this was the case for you.
We hope you will not let this deter you from returning next year.
Regards
Eric Sward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017

very step stairs no lifts even for the luggage ,food was very expensive ,one staff not so friendly or accomodating ,internet was poor no signal most of the times ,rooms need remodeling old curtain has moulds and falling off,beds are old matress very uncomfortable

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
2  Thank roseL4101ID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamisonViews, General Manager at Mountain Heritage, responded to this reviewResponded 19 August 2017

Dear roseL4101ID
I sent you a direct message 3 days ago, but I have had no response.
When I do, I will follow up on your comments.
Regards
Eric Sward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

The Mountain heritage hotel is old and full of character. It is a mixture of modern, high quality fixtures and old style furniture that creates a lovely ambience. The rooms, dinning area and views add to its warmth and charm. It oozes romance for couples of any age, thoroughly charming and highly recommended.

Stayed: July 2017
Thank robhird62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamisonViews, General Manager at Mountain Heritage, responded to this reviewResponded 10 August 2017

Dear robhird62
Thank you for your review, your description matches us perfectly. We do hold true to our links with the past and maintain an ambiance of comfort and style, given our 109 year heritage.
It is always very pleasing when we hear our guests comment so favourably, and we thank you for taking the time to provide your comments.
Regards
Eric Sward
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Katoomba
0.5 km away
The Carrington Hotel
The Carrington Hotel
#2 of 15 in Katoomba
1,011 reviews
0.8 km away
Palais Royale Boutique Hotel
1.9 km away
Echoes Boutique Hotel & Restaurant
Show Prices
Show Prices
Show Prices
5.3 km away
Hydro Majestic Blue Mountains
8.7 km away
Parklands Country Gardens and Lodges
1.9 km away
Lilianfels Resort & Spa - Blue Mountains
Show Prices
Show Prices
Show Prices

Been to Mountain Heritage? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mountain Heritage

Address: Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Katoomba
#4 Spa Hotel in Katoomba
#6 Romantic Hotel in Katoomba
Price Range: $171 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mountain Heritage 4.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Wotif.com, Expedia APAC, Hooroo Pty Ltd, TripOnline SA, HotelQuickly, getaroom.com and lastminute.com.au so you can book your Mountain Heritage reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mountain Heritage Katoomba, Blue Mountains
Mountain Heritage Hotel Katoomba

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing