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Katoomba Town Centre
Ranked #6 of 15 Hotels in Katoomba
Certificate of Excellence
Reviewed 31 March 2017 via mobile

Old but clean. Comfy bed. Good shower. Close to restaurants. Very quite. I had a upstairs room that could sleep 4. Very foggy when I arrived but easy to find. Walk down the Main Street to find cafes, shops and bars.
Nice helpful staff.

Stayed: March 2017, travelled on business
1  Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, General Manager at Katoomba Town Centre, responded to this reviewResponded 20 June 2017

Hello Peter
Thank you for taking time to allow other potential guest know of your experience with us .. Its pleasing to see that you indeed enjoyed your time with us . Thanks Kindly

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Reviews (245)
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27 - 31 of 245 reviews

Reviewed 8 March 2017

Unusually hot weather when we visited so sent by sister motel we have used previously, Echo Point, to this hotel where there was air-con. Firstly we were allowed to access our room a little early to leave items in the fridge. Later in the day when we couldn't get the air-con to work we were upgraded to a king-size room with complementary wine. Staff couldn't have been more helpful and accommodating. Both rooms were generously sized with a kitchen area that included a sink, toaster and microwave. Both shower rooms were also large and well cleaned.

  • Stayed: February 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank M2651DYsusanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Guest Relations Manager at Katoomba Town Centre, responded to this reviewResponded 24 March 2017

Hi . There .
We appreciate the time you have taken to advise us of our your experience whilst staying . It was our pleasure to assist you on such a hot day . The Equeva group strives to ensure all its guests have an enjoyable experience whilst in the Blue Mountains.

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Reviewed 21 February 2017 via mobile

The receptionist was hilarious, although she is leaving, sadly! The room was as advertised. It wasn't the cleanest place I've stayed in but it is hygienic and fine if you're not too fussy! The breakfast was comparable to the range in an airport lounge, although some dishes had been left out far too long. Had a great stay!

Stayed: February 2017, travelled with friends
Thank PLVine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Guest Relations Manager at Katoomba Town Centre, responded to this reviewResponded 24 March 2017

Hello PLVine
Thanks Kindly for your review and feedback . It is pleasing to see you had a great stay an, We will discuss the food issue with our dining room staff , to ensure we meet the expectations of our guests . We look forward to when you can stay with us again ..

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Reviewed 11 February 2017

The manager's attitude was poor. There was a missing saucer in the room. No utensils for the microwave and when we asked, was told to come and collect them from reception if we needed them. At no stage did she apologise even for the missing saucer. When we did ask for a microwave dish later that day, the staff on duty at that time could only supply a plastic food container bottom. Cockroach in cupboard. Breakfast ample.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank DiscerningTravel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Katoomba Town Centre, responded to this reviewResponded 17 February 2017

Hello DiscerningTravel17
Thanks Kindly for your open and constructive review , This allows us to improve our customers experience whilst in the Blue mountains.
We do not have utensils in the rooms for microwaves as they are there mainly for reheating food or warming baby bottles . I will immediately address the issue of the missing saucer with housekeeping , It is pleasing to see though that you enjoyed our full hot buffet breakfast .
We do apologize for not having met with all your expectations on this visit .

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Reviewed 6 February 2017 via mobile

Very clean and comfortable reasonably priced in a great location. The staff were very helpful will definitely be going back for another stay. Only passing through this time but will be exploring Katoomba and the blue mountains next time

Stayed: February 2017, travelled as a couple
1  Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Katoomba Town Centre, responded to this reviewResponded 17 February 2017

Hello Mary
Firstly thank you for you review , all reviews are appreciated as it helps us to constantly achieve our customers needs. Very pleasing to see that you are happy with our pricing and that we are offering value for money .. Come back soon and we will help you explore that Magic of the Blue mountains

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Additional Information about Katoomba Town Centre

Address: 218-224 Katoomba St, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette
Hotel Style:
#7 Romantic Hotel in Katoomba
Price Range: $99 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Katoomba Town Centre 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Katoomba Town Centre Motel is a proud member of the Equeva Group, established with a view to provide the Complete Accommodation Experience for every type of traveller; from individuals to extended families. Located in Katoomba, in the scenic upper Blue Mountains. Our motel is rich with culture, friendly customer service and located in the heart of Katoomba Town Centre where you can enjoy a variety of cafes, shops, galleries and walks to parks abundant with beautiful native flora. ... more   less 
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Also Known As:
Katoomba Town Centre Hotel Katoomba
Katoomba Town Centre Blue Mountains

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