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Katoomba Town Centre
Ranked #7 of 15 Hotels in Katoomba
Certificate of Excellence
Reviewed 21 February 2017 via mobile

The receptionist was hilarious, although she is leaving, sadly! The room was as advertised. It wasn't the cleanest place I've stayed in but it is hygienic and fine if you're not too fussy! The breakfast was comparable to the range in an airport lounge, although some dishes had been left out far too long. Had a great stay!

Stayed: February 2017, travelled with friends
Thank PLVine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Guest Relations Manager at Katoomba Town Centre, responded to this reviewResponded 24 March 2017

Hello PLVine
Thanks Kindly for your review and feedback . It is pleasing to see you had a great stay an, We will discuss the food issue with our dining room staff , to ensure we meet the expectations of our guests . We look forward to when you can stay with us again ..

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39 - 43 of 255 reviews

Reviewed 11 February 2017

The manager's attitude was poor. There was a missing saucer in the room. No utensils for the microwave and when we asked, was told to come and collect them from reception if we needed them. At no stage did she apologise even for the missing saucer. When we did ask for a microwave dish later that day, the staff on duty at that time could only supply a plastic food container bottom. Cockroach in cupboard. Breakfast ample.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank DiscerningTravel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Katoomba Town Centre, responded to this reviewResponded 17 February 2017

Hello DiscerningTravel17
Thanks Kindly for your open and constructive review , This allows us to improve our customers experience whilst in the Blue mountains.
We do not have utensils in the rooms for microwaves as they are there mainly for reheating food or warming baby bottles . I will immediately address the issue of the missing saucer with housekeeping , It is pleasing to see though that you enjoyed our full hot buffet breakfast .
We do apologize for not having met with all your expectations on this visit .

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Reviewed 6 February 2017 via mobile

Very clean and comfortable reasonably priced in a great location. The staff were very helpful will definitely be going back for another stay. Only passing through this time but will be exploring Katoomba and the blue mountains next time

Stayed: February 2017, travelled as a couple
1  Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Katoomba Town Centre, responded to this reviewResponded 17 February 2017

Hello Mary
Firstly thank you for you review , all reviews are appreciated as it helps us to constantly achieve our customers needs. Very pleasing to see that you are happy with our pricing and that we are offering value for money .. Come back soon and we will help you explore that Magic of the Blue mountains

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Reviewed 4 February 2017

We booked with breakfast and it was very good. The staff, the location, clean rooms, parking and WIFI. Basically all you need for a good stay and enjoy the surroundings. Close to every major attraction in the area.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank noob1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Katoomba Town Centre, responded to this reviewResponded 17 February 2017

Hi noob1985
Thanks for the time you have taken to post a review , Its very nice to see that you had both an enjoyable time with us and in the Blue Mountains ..
We hope that you will again visit us in the future

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Reviewed 18 January 2017 via mobile

Great little town to stop off from the train out from Sydney to visit the blue mountains
Don't bother with the tours just jump on a early train before rush hour, have breakfast in Katoomba the head off to the blue mountain s

Stayed: December 2016, travelled solo
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charles80, Public Relations Manager at Katoomba Town Centre, responded to this reviewResponded 17 February 2017

Hello . William M
Thanks Kindly for your review. It would appear that we have met with all your expectations on this visit .. We do hope to see you again in the near future ..

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Additional Information about Katoomba Town Centre

Address: 218-224 Katoomba St, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette
Hotel Style:
#7 Romantic Hotel in Katoomba
Price Range: $93 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Katoomba Town Centre 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Katoomba Town Centre Motel is a proud member of the Equeva Group, established with a view to provide the Complete Accommodation Experience for every type of traveller; from individuals to extended families. Located in Katoomba, in the scenic upper Blue Mountains. Our motel is rich with culture, friendly customer service and located in the heart of Katoomba Town Centre where you can enjoy a variety of cafes, shops, galleries and walks to parks abundant with beautiful native flora. ... more   less 
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Also Known As:
Katoomba Town Centre Hotel Katoomba
Katoomba Town Centre Blue Mountains

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