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Palais Royale Boutique Hotel
Ranked #8 of 15 Hotels in Katoomba
Reviewed 27 March 2017

Good handy location, beautiful rooms and bathrooms, clean and well serviced. However, only gave average rating as for this price range ($255 per night) expected to have some nice quality toiletries and high quality tea, coffee and biscuits on offer. Sauna and spa area was disappointing. Sauna needs some serious work!

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
Thank paulamK3795JZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palais R, General Manager at Palais Royale Boutique Hotel, responded to this reviewResponded 7 May 2017

Dear Paul,

Thank you for your time to share your experience in Palais Royale Hotel.
We are pleased you enjoyed our location, rooms, cleanliness and service. We also appreciate your opinion on the toiletries and sauna quality. We will work on the improvement.

Kind Regards,
Palais Royale Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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58 - 62 of 423 reviews

Reviewed 11 March 2017

Nine of us stayed here for 2 nights on a "mid week Seniors package" deal. On arrival we got a friendly greeting from Ron and assigned our various rooms - twin and double. All the rooms had ensuites and were spotless as was the reception and lounge area. Unfortunately there is no lift but as we were allocated rooms on the ground floor, this was not a problem. The ensuites were huge and had shampoo, conditioner, nice oatmeal soap, tissues and white soft towels. Our deal included a full breakfast which was in the dining room on the lower ground floor. Hot meals were cooked to order and help yourself to juice, cereal, toast, tea/coffee. This building has history dating back 120 years and is slowly being brought back to its' heritage style. The areas we saw were beautifully restored. The lounge area looked like a great place to relax but unfortunately time didn't allow us this luxury. Accommodation is in the main street and close to supermarkets and all the quaint shops that Katoomba offers. Also the Explorer bus stop was not far away. Would highly recommend for friends/family catching up in Katoomba.

  • Stayed: March 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank CarmelNewcastle_Aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palais R, General Manager at Palais Royale Boutique Hotel, responded to this reviewResponded 7 May 2017

Dear Carmel,

thank you very much for your recent stay and for your time to write us the review. It is very nice to hear that you and your friends has an enjoyable stay in Palais Royale Hotel and if you will be coming back to Blue Mountains in the future again, we hope to hear from you and to see you again!

Kind Regards,

Palais Royale Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017

Stayed for 2 nights in March as we wanted somewhere with close proximity to town as the weather was not the best. Hotel is nice and clean but dated. Stayed in a King suite and the bed felt like 2 singles shoved together, not comfortable at all nor were the pillows. The floor creaked when you walked so unsure how that was for the people on the ground floor. The overall place is ok for a short stay and is right at the town. Easy 2 min drive to Scenic world and the 3 Sisters.

Room Tip: 1st floor i guess would be better due to creaky floors and stairs.
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  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palais R, Manager at Palais Royale Boutique Hotel, responded to this reviewResponded 11 March 2017

Dear Gary,

thank you very much for your recent stay in Palais Royale Hotel and for sharing your experience. We are pleased to hear you liked the cleanliness and location of our hotel. Your opinion regarding the bed is valuable to us and is something we should look at. In regards to creaking floor, unfortunately there is not much we can do about, as the building is over one hundred years old. We hope to hear from you in the future, if you will visit the beautiful Blue Mountains again.

Kind Regards,

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Reviewed 8 March 2017

3 star service
Pros - friendly staff (always smiling)
Convenience due to being in town and near the three sisters
Sauna
Jacuzzi
Easy parking

Cons - unable to control air conditioning as it is centralised
No trolley service to unload your luggage. We were transferring our luggage via the bathroom window
No microwave

Stayed: March 2017, travelled with family
Review collected in partnership with this hotel
Thank K1661SZthomasr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017

My wife and I stayed here overnight for our anniversary, nice quiet hotel, friendly staff, clean rooms, close to the center of town. Recommended for couples who want to have a nice weekend stay
Regards
Jason H

  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 46hendo1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palais R, Manager at Palais Royale Boutique Hotel, responded to this reviewResponded 11 March 2017

Dear Jason,

Thank you very much for your recent stay in Palais Royale Hotel on your anniversary.
We are really pleased to hear you had a pleasant and satisfied stay and do hope to hear from you in the future!

Warm Regards,
Hotel Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palais Royale Boutique Hotel

Address: 230 Katoomba St, Katoomba, New South Wales 2780, Australia (Formerly Palais Royale Blue Mountains)
Phone Number:
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Katoomba
Price Range: $144 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palais Royale Boutique Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
We are a charming Heritage hotel in the main street of Katoomba, so leave your car and walk to dozens of restaurants and attractions. Make sure to visit us in our lounge café where we serve locally produce best coffee and selective locally grown organic wines and beers. ENJOY OUR NEW FREE WIFI FROM ALL ROOMS!! ... more   less 
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Also Known As:
Palais Royale Blue Mountains Hotel Katoomba
Palais Royale Blue Mountains Katoomba
Palais Royale Boutique Hotel Katoomba, Blue Mountains

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