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The Carrington Hotel
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Reviews (1,066)
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All reviewsthe grand dining roomold world charmgrand old hotelblue mountainscocktail barbalcony roomstained glassstep back in timeshared bathroomold damebygone eraart decocontinental breakfastthe main streetfirst floorbeautiful hoteldevonshire tea
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Reviewed 14 April 2017

The hotel is old. The staff need training and at times are borderline rude. If you want to pay nearly $300 for no service go and stay there. Have a drink at the bar if you are willing to wait 20 minutes, if there is a bartender at all.
It is a great old building which is only going to get worse as it will not be maintained under current management, there is just no way they can handle this property. The "spa " room had a bathroom that has the cheapest fittings you can buy, and when renovated was obviously rushed leaving substandard finish.
No minibar, cant plug in kettle, cheap iron, ironboard. TV not tuned in to correct channels.
This is a grand old property that is not being served properly due to lack of management. It took 30 minutes to check in because the "manager" was attending to another matter.
I am positive that this is not the only negative review of this property. I have stayed in hotels all over the world and this is the first time I feel compelled to post a review of any kind.

Stayed: April 2017
9  Thank 148nigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2017

Lots of class in the renovations and careful upkeep of this old time star in the middle of Katoomba. The main dining room is amazing - you could be on an old Liner as well as a formal dining room of yesterday! Check out the Irish table, the Snooker room and all the rest. Food is good with a choice of venues, and stay overnight if you can. Not too many like this in Australia - check out its story while you're there.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Tokay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2017

What a step back in history from the grand dinning room with its totally original antique clock, great atmosphere, food and service to the billiard room complete with full sized billiard table every wall contains some form of historic picture, the sitting room with log fire has to be one of the most comfortable places in Katoomba with a cocktail or glass of wine,

  • Stayed: November 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2017

The Carrington hotel brings you back a hundred years or so with its old furniture and wood panels. The colors, flowers and decorations are unique. Our room was on the second floor and although the hotel has a lift, there were smaller stairs to handle that can be difficult for disabled and not so strong persons. The breakfast was great and served in a very nice dining room. We also enjoyed the bar area. The hotel is in the middle of Katoomba with easy access to restaurants and shops.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank BjornVienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017

It's a beautiful old fashioned hotel and our room was very comfortable with a large walk in shower, mini-bar, and air conditioning.
I enjoyed the supper and breakfast, and the staff were very polite and helpful

  • Stayed: March 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank bargainhunter_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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