We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (299)
Filter reviews
299 results
Traveller rating
91
124
60
16
8
Traveller type
Time of year
LanguageAll languages
91
124
60
16
8
Show reviews that mention
All reviewsshopping centresliding doorroom was cleanacross the roadstay there againshort drivequiet locationonsite restaurantgood sizeovernight stopshower headdouble bedfree wifibit datedshort staywalking distanceair conditioning
Filter
Updating list...
295 - 299 of 299 reviews
Reviewed 22 April 2009

When arriving at the motel with our 18 month year old we thought, this looks ok, The out side and pool area was well maintanied, But when we went to our room and found 3 dead cockroaches 1 dead caterpillar and more dead fly’s than I could count we thought again. Also our friends booked a room next door which had the same amount of dead and living creapy crawlys and had 2 double beds. our room had a double and a single but was $40 more a night due to it having a spa bath, big deal, but it was all that was left.
The manager was a young cocky arrogant kid with no people skills what so ever, he did not care about the state of our zoo room and the girl that came to vacuum blamed the new cleaner, which I replied she wants sacking then. Our friend’s room was in the same dirty state and when they said what are you going to do about it, the answer was well we vacuumed the room now. I think the room should have been vacuumed before we went in don’t you. His other excuse was there hasn’t been any one in the room for a while. That no excuse if I ran a hotel id make sure the room was spotless before anyone stayed, especially with young children who like to put things in there mouth.
Anyway we learned when you leave it till the last minute to book for the Easter long weekend you get the bottom of the barrel, so lesson learned for us and you too,,,,dont stay here.............

  • Stayed: April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank funman22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islandpalms, Manager at Island Palms Motor Inn, responded to this reviewResponded 2 June 2010

I am sorry to hear about your stay. I am also very dissapointed in your review as it seem to be very exagerated recollection of a minor event during you stay. I can personally say as I inspect your room, that there was only one dead bug in your room in the sliding door track which we removed and clean out immediately. We also vacummed your whole room because you child had crushed serveral biscuits into the carpet. As for your friends room which I also inspect It was completely spotless.

A few hours after we had cleaned your room, you came into the office demanding to speak to the manager or owner to which I reply "thats me", again you demanded to see the manager or owner as you didn't see to believe that I was the owner. I then offer you a discounted room rate but you stormed out of the office and I never saw you again.

I assure you at the Island Palms Motor Inn we carry out a full pest control of the whole establishment every 3 months and that our cleaners check and clean rooms daily.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2017
Google Translation

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2017
Google Translation

  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2016
Google Translation

Room Tip: Ask for the backyard for silence. Rolige rom ut mot baksiden.
  • Stayed: March 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews