My partner and I were booked into this hotel for five days recently.
Our room was clean, spacious and comfortable, and the location in Coogee was great for accessing public transport for sightseeing in Sydney and beyond. When we had issues that we needed help with, the reception staff were excellent, sorting things out rapidly and efficiently. In fact, they're a remarkably friendly and professional bunch, without the overbearing, cloying and formulaic approach I've experienced too much elsewhere.
I've worked most of my life in customer-facing environments - this is how to do customer service.
- Official Description (provided by the hotel):
- Perfectly located just 20 metres from Coogee Beach, Coogee Sands Hotel & Apartments is a 4 star property with a selection of Studio rooms, all with kitchenettes (microwave, sink, crockery, cutlery) and apartment style accommodation. The Hotel offers complimentary undercover parking (subject to availability), wireless internet, 24 hour Reception and a Rooftop Sundeck and BBQ overlooking the ocean for guests to enjoy. Enjoy the vibrant local cafe culture of one of Sydney's most picturesque beaches. ... more less
- Reservation Options:
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- Also Known As:
- Coogee Sands Hotel And Apartments
- Coogee Sands Hotel Apartments
- Coogee Sands Sydney