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All reviewsgreat locationtrain stationbuffet breakfastacross the roadone bedroom apartmentclose to public transportbusiness tripbed was comfortablewould stay againreception staffgood sizeshopping mallgreat facilitiespleasant stayfull kitchensydney cbdbath
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Reviewed 4 April 2018 via mobile

Checkin fast and easy, car parking at motel. Room was nice and clean had everything we needed. Pool, spa and gym where great. Great location close to train station Westfield and club. Would definitely stay here again.

Stayed: March 2018, travelled with family
Thank Kbcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, General Manager at Mantra Chatswood, responded to this reviewResponded 9 April 2018

Dear Guest,

Thank you so much for your positive feedback and comments, we are pleased you enjoyed your stay and look forward to seeing you again.

Kind regards,
Jo Jenkins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

All in all not a bad place to stay. Friendly staff, clean rooms and the added bonus of a great pool and spa area with a gym right next to it. Water in the pool was good as the chlorine level wasn't to excessive. Not a bad range of gym equipment if you are looking for an exercise fix. on site car parking was good also. Buffet breakfast wasn't the best. Bacon had been sitting there to long and had gone dark and crusty which shouldn't have been the case as we were the first to arrive. Could have done with the apple and orange juice to be cold and not at room temperature.

Stayed: April 2018, travelled with family
Thank mattn50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, General Manager at Mantra Chatswood, responded to this reviewResponded 9 April 2018

Dear Matt,

Thank you so much for your positive feedback and comments, we are pleased you enjoyed your stay and look forward to seeing you again.

Kind regards,
Jo Jenkins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

The spa wasnt working which was very disapointing & the cleaners knocked once while we were still in the room which i find unnaceptable in my opinion but other then that it was ok i guess would i go back probably not

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lejlaemil24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, General Manager at Mantra Chatswood, responded to this reviewResponded 9 April 2018

Dear Guest,

Thank you for taking the time to review Mantra Chatswood, we appreciate it but I am sorry you didn’t enjoy your stay. Please contact me at the hotel if you would like to discuss further.

Kind regards,
Jo Jenkins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Location was great but Hotel needs a good clean. Bed was comfortable,indoor pool was freezing, breakfast was too cold, Staff could have been better. Last 2 times i went on a holiday i stayed at the Hilton, so maybe my expectation is too high.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mlomen302395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, General Manager at Mantra Chatswood, responded to this reviewResponded 9 April 2018

Dear Guest,

Thank you for taking the time to review Mantra Chatswood, we appreciate it but I am sorry you didn’t enjoy your stay. Please contact me at the hotel if you would like to discuss further.

Kind regards,

Jo Jenkins

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Mantra hotel is located very close to Chatswood train station but it is a very old hotel, key card is a problem because we are not able to access the elevator to our floor and to our rooms. Cleanliness is below average for the room and cigarette buds can be found at the balcony upon getting into our rooms. Bathrooms shower is quite loose which lock to the tightest may still fall down, and water will leak from it. There is a dryer in the bathroom but no washing machine. They are quite generous with their coffee and tea provided though. WiFi connection is bad, always get log out after not using for a while. Unsightly wires under the TV right in front of your, only a table for the TV, and TV provided is small and only a few channels, mostly local channels. You will hear the sound of the train until the last train. Partition between rooms are also not good, your wall behind the bed can shake if your neighbors bang on it. No free parking, parking charge is A$25.00 per day. Some consolation, the staffs are helpful and friendly, plenty of amenities around chatswood area.

Stayed: April 2018
Thank Billy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, General Manager at Mantra Chatswood, responded to this reviewResponded 9 April 2018

Dear Guest

Thank you for taking the time to review Mantra Chatswood, we appreciate it but I am sorry you didn’t enjoy your stay. Please contact me at the hotel if you would like to discuss further.

Kind regards
Jo Jenkins

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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