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“Great Fun”
Review of Island Jet Boating

Island Jet Boating
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Island tours with a twist! Experience a one hour exciting offshore jet boat ride through the iconic Whitsunday waters, zooming at high speed with amazing sightseeing thrills and spins, spread out over a 40km journey of pure adventure.
Useful Information: Activities for older children
Reviewed 6 April 2018

We did a spare on the moment trip to Airlie Beach, not realising that it was a busy time of the year most activities were already booked.
We were really lucky to score 2 seats on Island Jet!
Check in was a breeze, lovely staff. You are given a full safety briefing before even departing so you know what you are getting yourself into.
We are not the most confident people in or on the water but felt 100% safe. A huge thank you to the Island Jet team for a fantastic boat ride! I would highly recommend this tour and cannot wait to do it again!!

Thank jenna t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitjetskitour, Manager at Island Jet Boating, responded to this reviewResponded 30 April 2018

Awesome to hear guys, we are so pleased to hear you enjoyed your afternoon jetboating with us and can't wait to take you again next time you are here!!!

Thanks so much

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"he loves his job"
in 2 reviews
"getting wet"
in 3 reviews
"mole"
in 2 reviews
"fantastic boat"
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"great adventure"
in 3 reviews
"super fun"
in 3 reviews
"free photos"
in 2 reviews
"an absolute ball"
in 2 reviews
"great afternoon"
in 2 reviews
"hour trip"
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"safety briefing"
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"visiting airlie beach"
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"a lot of fun"
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"from start to finish"
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"spins"
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Reviewed 6 April 2018

Right from making this booking over the phone the staff have been so friendly! We were given a free pick up from our hotel and taken to the office where we checked in.
The staff on check in were so lovely! We then were taken down to the boat. The driver (sorry forgot your name) was so informative! You can tell they really care for there guest and also the Whitsundays. They gave us a full safety briefing as i was a little nervous. Once we took off it was sooo much fun! After every turn the driver check to make sure we were all ok :)

THIS IS A MUST WHEN YOU ARE IN AIRLIE BEACH!
I will be back and next time i want to go faster and more turns!! :)

Thank Zac1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitjetskitour, Manager at Island Jet Boating, responded to this reviewResponded 30 April 2018

Thanks so much for the review guys, our crew really do love their "office" and are passionate about keeping the Whitsundays as beautiful as they are... OK, you're on, next time we can go even faster and more spins! See you then

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Reviewed 19 March 2018

After doing 4-5 jet boat rides previous , with last just over a year ago in Aukland (trip advisor review) we joined friends on Island Jet Boat.
However when doing first 2 spins there was a huge jolt throwing wife and myself who were sitting in back thrown against back corner even though belt on and both hanging onto bars, causing wife to be in massive pain.
Boat driver took us back to marina and we went in Ambulance to nearest hospital 30-40 mins away where we were told we were not the first and won't blast with this type of injury in jet boat.
Now after 4 weeks and booking and cancelling flights to get home the wife still unable to very little movement with out pain and has crushed fracture in t10 vertebrae.
After 2 weeks sent email to Island Jet Boat advising them with no inference of threat of wife still in pain and suggesting that maybe review why that last spin in particular was so severe so nobody else has to suffer same injury type in future.
However all i received back was a inference that wife was not following instructions which of course not correct as after 5 rides think know procedures.
Although in email Steve (owner ) stated they were a caring family company but we have not received 1 phone call from them since leaving Airlie Beach even though made aware of pain wife suffering. No stage have we even hinted at wanting any financial recovery .
Jet Boats certainly great fun but things can go wrong and have .

Thank simplistic912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitjetskitour, Owner at Island Jet Boating, responded to this reviewResponded 29 March 2018

We are truly disappointed to read your review on TripAdvisor and hear your sentiments of your jet boat experience with us, given our previous contact to date. We are aware that you were part of a 60 year old birthday group who otherwise all returned having enjoyed a wonderful time, so we are truly sorry that your experience was not the same.

On the day we provided the utmost care and attention to you and your wife in every way possible. Our manager, Ian, who was assisting you throughout, was on call at any stage and brought yourself and your wife back from the hospital that evening in our company coach. At that point, your wife was released on the same day without the diagnosis that you have now advised on this review. Given what we had been told, and even in our contact thereafter, whereby we provided the owner’s direct contact details, we were unaware that there was any further changes to your wife’s condition.

Needless to say as a small family owned business we do take pride in any personal communication before, during and after the tour. The safety of our guests is always our top priority and take any feedback or possible incidents very seriously, with our absolute goal being that our guests enjoy a memorable experience.

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Reviewed 3 March 2018

This tour was so friendly and fun as well as being informative. The driver was so funny and kind and loved to share everything about the whitsundays including the recent cyclone damage. It was both lots of fun and thrilling. Highly recommended, excellent experience.

Thank Mhairi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitjetskitour, Manager at Island Jet Boating, responded to this reviewResponded 6 March 2018

Thanks for the review! You're so right it is very interesting to see some of the few small scars still remaining from Debbie but everything is on the mend and will be back bigger and better very very soon...and what a way to experience these sights, whizzing around at high speeds.

Thanks again!

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Reviewed 26 February 2018 via mobile

It was a fantastic afternoon with out tour guide Ian and it was my sons 1st jet boat ride will be back for more next yr

Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitjetskitour, Manager at Island Jet Boating, responded to this reviewResponded 6 March 2018

Awesome to hear and thank you for your time reviewing us. We will be sure to pass on your kind words to Ian...he has a "tough" job out there blasting around on a jetboat of an afternoon...so much fun!

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