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Steven L

A lesson in disappointment

2.0 of 5 bubblesReviewed 5 June 2023via mobile
Home Valley is one of the best appointed Stations in the Kimberly. A pool, nice playground for the kids, clean showers and laundry facilities. A hat tip to their mechanic who helped us out with re-securing out roof racks.

Our mistake was to have a night off in the restaurant. I understand that food out here is expensive, but Home Valley is a cost cutting, gouging experience which leaves you hungry and sad about the need to eat.

My wife’s vegetarian risotto comprised rice, tinned beans and corn in a serving size that a Michelin star chef would consider small. The steak was cooked well, but served with little more than a cursory garnish.

Compared with other stations, it’s pretty clear that Home Valley are keener on their bottom line than customer satisfaction. Cook whatever you have at your camp, enjoy their facilities and skip the restaurant.
Date of stay: June 2023
Room Tip: Most of the walks were closed when we were there. Good lookout of the Cockburn Range just up the...
Trip type: Travelled with friends
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Reviewed 5 June 2023 via mobile

Cannot fault the warm welcome and lovely place to stay for a few days. The pool is a great spot to relax and the food and drinks, although small menu, are delicious and fresh. Remember how remote this place is and what a great job to make you feel at home. We would definitely stay here again. The walks were not open as most has been destroyed by fires but I’m sure with time they will be again and a guide for tours will be here soon given it is the start of the season. Ignore the negative reviews and stop in!

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Sandy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2023 via mobile

The park was opening today so we turned up at the gate @ 10am only to find the gate locked, we rang the office and was told the gate wouldn't open till 1pm &
The Restaurant was going to be open but Pool & all walking tracks closed.
Very disappointed.

Date of stay: May 2023
Trip type: Travelled as a couple
1  Thank airtimetim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2021

We were surprised to hear on the grapevine that Home Valley Station had reopened. The lovely girl at reception informed us that management had spent 18 months bringing it up to scratch. We found that the powered caravan site we were allocated was an expensive dust bowl. The toilet/shower facilities were not clean. In fact some parts of the toilets and showers had not been touched for over 18 months. Bins were left overflowing. The management of these areas needs to be looked at urgently.
We went to have dinner at the restaurant which was barely a third full. We did not have a reservation and the staff member said they were very busy and he was basically doing us a favour by putting us outside on a tiny table among the mosquitos. After about 15 minutes a very courteous staff member asked us if we would like to sit inside to which we replied yes please, and she kindly found us a table.The meal was expensive for what we had ordered and of an average standard. The restaurant was still a third full when left.
I had been planning our Kimberley trip for several years and had always looked forward to going to HVS. Overall our experience at HVS was disappointing and we would not return.

Date of stay: July 2021
    • Cleanliness
    • Service
3  Thank 246marian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2021 via mobile

The station does not give you anything extra than the other sites in the area. It is expensive for a powered site, indeed any site, and for what? An unlicensed bar, small sites, aging toilet facilities, and next to no activities. The staff are pleasant enough, but do not use the videos of youtube as a guide, these are misleading, will not return.

Date of stay: July 2021
Trip type: Travelled as a couple
2  Thank 301tazz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2021 via mobile

The staff were lovely and we couldn’t be made more welcome (apart from one staff member who was very anti dogs). There were some things we found to be unacceptable … $20 per dog per night ( we have 2) was a bit much. A difference of opinion between manager who said we could have our dogs by the outside table and one of the food & beverage staff who said the manager was wrong and we couldn’t 🤔 cost of a lowered sight was $36 per adult per night so all up a very expensive stay for us. Throughout WA & NT washing machines ranger between $3 & $5 per load … HV8 charged $7 per with new front load machines delivered during our stay. The positives were the staff (great chef ), Niki , Amy and Laila in particular were terrific. The facilities and the location great 💕

Date of stay: May 2021
Trip type: Travelled with friends
1  Thank Debbie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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