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Maria N
Sydney, Australia

Overrated

3.0 of 5 bubblesReviewed 18 Aug 2021
We were surprised to hear on the grapevine that Home Valley Station had reopened. The lovely girl at reception informed us that management had spent 18 months bringing it up to scratch. We found that the powered caravan site we were allocated was an expensive dust bowl. The toilet/shower facilities were not clean. In fact some parts of the toilets and showers had not been touched for over 18 months. Bins were left overflowing. The management of these areas needs to be looked at urgently.
We went to have dinner at the restaurant which was barely a third full. We did not have a reservation and the staff member said they were very busy and he was basically doing us a favour by putting us outside on a tiny table among the mosquitos. After about 15 minutes a very courteous staff member asked us if we would like to sit inside to which we replied yes please, and she kindly found us a table.The meal was expensive for what we had ordered and of an average standard. The restaurant was still a third full when left.
I had been planning our Kimberley trip for several years and had always looked forward to going to HVS. Overall our experience at HVS was disappointing and we would not return.
Date of stay: July 2021
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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7 - 12 of 281 reviews
Reviewed 26 July 2021 via mobile

The station does not give you anything extra than the other sites in the area. It is expensive for a powered site, indeed any site, and for what? An unlicensed bar, small sites, aging toilet facilities, and next to no activities. The staff are pleasant enough, but do not use the videos of youtube as a guide, these are misleading, will not return.

Date of stay: July 2021
Trip type: Travelled as a couple
2  Thank 301tazz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2021 via mobile

The staff were lovely and we couldn’t be made more welcome (apart from one staff member who was very anti dogs). There were some things we found to be unacceptable … $20 per dog per night ( we have 2) was a bit much. A difference of opinion between manager who said we could have our dogs by the outside table and one of the food & beverage staff who said the manager was wrong and we couldn’t 🤔 cost of a lowered sight was $36 per adult per night so all up a very expensive stay for us. Throughout WA & NT washing machines ranger between $3 & $5 per load … HV8 charged $7 per with new front load machines delivered during our stay. The positives were the staff (great chef ), Niki , Amy and Laila in particular were terrific. The facilities and the location great 💕

Date of stay: May 2021
Trip type: Travelled with friends
1  Thank Debbie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2019

We stayed 4 nights in the Grass Castle Room Everything was just out of this world The food unbelievable yummy " First Class" The staff so helpful and friendly
We done a few walking trails just amazing and the Helicopter Sun Set Flight was fantastic Overall we loved everything

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
Thank Yvonne O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2019 via mobile

We stayed 2 nights in a Grass Castle room. It was fabulous. Hadn't expected accommodation of this standard on our trip. We spent the day chilling on the deck and using the pool. A welcome break from the corrugated roads. Only down side was food was rather overpriced for what it was.

Date of stay: September 2019
Trip type: Travelled as a couple
1  Thank MegCr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2019

After a day on the Gibb we were ready for a comfortable room and shower - what we found was awesome! The Grass Castle rooms were stunning. So clean and comfortable. Plenty of space with s great view of the river. The Station is well run. Restaurant offers wide range of food and has entertainment on some evenings as well.

Room tip: Grass Castle rooms are private and face the river.
Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
2  Thank lad0206
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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