My guess is that 'recent refurbishments' mentioned int he descrition are at least ten years old.
The welcome... Hmm. Cold and uninviting.
Kitchen closes at 8PM and you need to order food from reception during check-in. My advice is to get back in the car and go elsewhere.
Our room (room 4) was tiny and in poor condition. The bed was too small to call a double and the mattress had a large indentation in the middle.
You'll need gymnastic skills to be able to use the toilet..
The cold setting of the basin tap is useless.
the morning surprise... Lather-up under the shower and the water will simply stop running, after becoming scalding. You will then need to complete your ablutions in the basin!
Breakfast... Another sorry story. The only good part was the lady that worked the breakfast room seemed really nice, but the food was awful.
I originally booked for two nights and left after the first.
When I raised the issue of the shower with the man on reception, I was told that they had never had another complaint... Well, read the reviews to see that this is untrue.
I did get a refund for the second night and went to the Holiday Inn Express in Castle Bromwich... an altogether much better experience and only a few miles farther from the N.E.C.
My advice is that Tripadvisor has many other hotels in the area... choose one of those!
눇The only good thing about this hotel is its relative location to the N.E.C.
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- Also Known As:
- Heath Hotel Birmingham