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bronniemac
Brisbane, Australia

Good value

5.0 of 5 bubblesReviewed 24 Apr 2023
As a couple we stayed in a one bedroom apartment with a partial ocean view. Kitchen, dining & lounge together, separate bedroom with king bed, separate bathroom combines with laundry. Though the apartment was a little dated it was clean, comfortable and had all we needed. There is a reasonable sized balcony. We could park under the building. There are trolleys there to use and a lift. Next door is a good restaurant - Canteen Kitchen - and another cafe two doors down. A few hundred metres away is the main shopping strip where there is a good fish & chip cafe. We enjoyed our stay and would stay here again if we are in Coolum.
Date of stay: April 2023
Room Tip: Its worth asking if you want to upgrade from a hotel room here to a one bedroom apartment.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (419)
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Reviewed 31 March 2023 via mobile

The location is great but our room was pretty tired for $220 a night, we expected it to be a bit nicer and perhaps have a view of the beach. The bed was comfortable as were the pillows. The shower head needs replacing as it's sprays everywhere and the water pressure isn't good. There wasn't any soaps provided in the bathroom. The shower smelt a bit funky. A bit disappointed 🫤. The staff are friendly.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank debbiem879
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2022

Firstly, all apartments are privately owned so they are all different. You have to be very specific in what you are booking - some apartments are not suitable for the elderly as the showers are difficult to get in and out of. Not all apartments have a kitchen, some are like hotel rooms with only a jug and a fridge. If you want a kitchen you have to pay more.
Our apartment, 44a, was quite nice, clean, great views, kitchenette, comfortable sofa and beds. We could not use the balcony chairs and table as they were too high and uncomfortable. We found the tv difficult as we are not used to Foxtel, and the bedroom tv had only Netflix. The owners should provide a long handled broom and pan so you don’t have to bend right down to clean the floor. The velvety bedcovers were weird - get some nice cotton Ikea ones!
This property takes your whole payment about a week before you arrive even if you have booked with free cancellation, so beware.

Room tip: Be specific about booking a kitchen as not all rooms have one.
Date of stay: November 2022
    • Value
    • Cleanliness
    • Service
Thank Eclair1951
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2022 via mobile

My friend and I had an amazing vacation at your resort. Your resort is very beautiful, and your staffs are very friendly and helpful. The room was very clean. The location is amazing too. The beach is right in front of the resort. I would​ definitely recommend this resort to my friends.

Can't wait to go back again

High​ly​ recomment for your next trip

Room tip: Avoid rainy season
Date of stay: October 2022
Trip type: Travelled with friends
Thank Wipa P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Beach Retreat, General Manager at The Beach Retreat Coolum, responded to this reviewResponded 7 November 2022

Thanks Wipa, we are glad you enjoyed your stay.

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Reviewed 3 November 2022

Location is perfect, pool and outdoor facilities are very good. Room however was very sub standard for almost $200 per night. Very small with old furniture, damaged top on cabinet. Bathroom outdated and gloomy. The lighting is terrible, a small dull ceiling light and 2 very yellow wall lights at the bed. Can't leave the balcony door open for fresh air (ground floor) as no screens, fly or security. Cleaning was OK but vinyl plank floor felt gritty.

Date of stay: October 2022
Trip type: Travelled solo
Thank Trish H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2022 via mobile

Staff were so friendly. Location was great. Room was clean and tidy. Great views. Check in was easy and when room was ready we received a text to say we could check-in in early. Didn't expect that. Handy to the beach, all the Coolum restaurants.

Date of stay: November 2022
Trip type: Travelled with friends
Thank Peter G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Beach Retreat, General Manager at The Beach Retreat Coolum, responded to this reviewResponded 7 November 2022

Thanks Peter, we are happy you enjoyed your stay.

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