I visited for a Wind Tasting on the weekend. They were busy but not crazy busy and there was more that one person helping with tasting.
One of the staff asked us if how they could help and I replied a tasting for one. Go start. They were busy with a couple on one side of me and a group of 3 on the other. They were a little abrupt with runing down what the deal was - ie number of tastings to price. I requested my first wine, it came and they went to help the other groups - again so far no problems. I walked away while trying my wine to look at the bottles on sale and came back when finished to find out that they'd made a dig to my partner about me waking off. after the whites I washed out my glass with water to which I was criticized - whether this was a bad thing to do our not I didnt need to be 'told off'. I then tried the red, during which she offered to sign up the parties either side of me to their club/membership. However, when I finished, no such offer. I really felt that they had made a judge call on what I looked like and decided that I wasn't worth the effort. That was fine, I left and will not be back, I've previously been a regular customer and have purchased numerous Homage reds. But that's over, and I'm taking my patronage to others in the region. I didn;t expect special treatment - just the same as everyone else and I don't expect to be told off - even if in error - there are nice ways to educate and hey - offer me a clear class when I move to the reds! Really disappointed

We enjoyed an excellent tasting experience. Delicious red wines. The best New Zealand reds we have tried. The woman helping us was pleasant and knowledge. The only difficulty was deciding which wines to purchase. We ended up with their delicious Port style wine and a velvety Syrah. I wish we would have visited at the beginning of our trip instead of the end. Fantastic!