We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (596)
Filter reviews
596 results
Traveller rating
273
231
67
16
9
Traveller type
Time of year
LanguageAll languages
More languages
273
231
67
16
9
Show reviews that mention
All reviews river view riverside room great location tides restaurant spa bath underfloor heating in the bathroom comfortable hotel hotel restaurant first floor reception staff guest laundry nice room central location free wifi town centre new zealand would stay again
Filter
Updating list...
64 - 69 of 596 reviews
Reviewed 24 February 2018

This hotel is right on a tidal river. The river goes almost completely away and then comes in a fills up completely and the wildlife goes in and out. It was fascinating to watch. The staff is awesome! The corner room with a view has a useless upstairs so we stayed in the pull out bed downstairs which was just great. The restaurant in the hotel "The Tides" is spectacular. This place is not fancy, but is clean and super nice!

  • Stayed: February 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Kim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this reviewResponded 21 March 2018

Hello Kim K,

Thank you for your wonderful comments, we hope to see you here again soon!

many thanks,

The Team at Trailways Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2018 via mobile

Nothing is an issue, from swapping rooms to changing the menu slightly nothing is an issue and done with a smile. They have a variety of different rooms to choose from all are lovely and clean top marks around.

Stayed: February 2018, travelled as a couple
Thank Karmon1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Public Relations Manager at Trailways Hotel Nelson, responded to this reviewResponded 18 March 2018

Thank you for taking your time to leave us a review. We are pleased you chose to dine with us.
We hope to welcome you back again.

Kind regards,
the team at Trailways Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018

It's not just the hotel that makes this worth an excellent rating it's the location to, Nelson is a lovely town & the hotel is situated just across a bridge maybe 5 minutes to the town & all it has to offer. Unfortunately we never made it to the beach but that's not to far either.

We had a lovely meal in their restaurant but do reserve a table then you will probably get a table with a river view. Our room had air conditioning, free WiFi & a river view with terrace & table & two chairs (rooms on the other side have views of the car park). As the room had a fridge we walked to the local supermarket which is opposite the hotel across the river bought a bottle of wine & after it chilled in the fridge enjoyed a glass or two on the terrace, unfortunately we didn't buy any nibbles.

My husband was very taken with the free book exchange on the stairs at the hotel!

At reception you can get a sheet with a map of the town, if you walk up the main street about half way down where it goes pedestrianized you will find outside seating for the local bars & restaurants.

Room Tip: Ask for a river view or you'll get the car park
  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this reviewResponded 7 March 2018

Thanks for your review Wendy H, we are thrilled to hear that you enjoyed your time with us here in sunny nelson. There is just so much to do and see here and we are very happy you enjoyed it.


see you again soon we hope!

The team at Trailways Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

We arrived at trailways hotel on a beautiful day. A male receptionist was very helpful. Gave us a map of the area and lots of info. We had a lovely river view room with a balcony. The room was a nice room with table and chairs. There was an iron and board and robes. The room also had a/c but sadly no safe. We also had a sofa. We were told about the hotel doing meals and after our walk to the centre of nelson we decided to eat at the hotel and we were not disappointed. We had a a drink outside overlooking the river while we chose our Meal. Meals were delicious all freshly cooked. Breakfast was amazing with usual cereal, fresh fruits etc and freshly cooked eggs etc. We enjoyed the evening meal so much we chose to eat at the hotel on our second night. We thought meals and drinks good value and staff so friendly and helpful. Nothing was to much trouble. A really lovely stay.
Christine uk

Stayed: February 2018, travelled as a couple
Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this reviewResponded 7 March 2018

Hello Christine S,

wow, thank you so much for your wonderful comments about our hotel on the river. We are very pleased to hear that you enjoyed your short time with us, but we would love to welcome you back at any time.

we hope you traveled safe.

The team at Trailways Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018

room was great 2 double beds a bonus for 2 single people.
Nice resturant for dinner.
Fantastic helpful; reception staff who couldn't do enough for us in a crisis.We cannot speak highly enough of them, not only did they reassure us they would find us a room for the night if the worse thing happened and we couldn't get out that day, but did everything they could to find out what was going on with flights, cancelling the preordered taxi when in arrived (running out in the rain to do this for us) letting us print our boarding pass when we were able to check in on line and reorganising a taxi when the tide had gone down and airport and road were reopened. (happy to say in the end all went well and flight was only an hour delayed and a little bumpy)

  • Stayed: January 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rosemary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this reviewResponded 26 February 2018

Dear Rosemary B.

Thank you for taking your time to leave us a review we are pleased you chose to stay with us. We are very lucky with our central location.We love to hear you found our staff to be friendly and efficient.

We hope to welcome you back again.

Kind regards,
the team at Trailways Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews