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“Don't stay here if raining!”
Review of Mantra Hervey Bay

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Mantra Hervey Bay
Ranked #9 of 23 Hotels in Hervey Bay
1 review
“Don't stay here if raining!”
Reviewed 27 January 2012

Poor AV setup. Stayed in room for a day to relax and since it was raining, 3 free tv channels didn't work on main tv, NO free tv channels working in bedroom, only 6 pay tv channels and they were crap i.e 2 x fox sports, nickelodeon, fox8, sky and animal planet.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrworkermatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraHB, General Manager at Mantra Hervey Bay, responded to this review, 7 February 2012
Dear Mrworkermatt,

I'm sorry to hear of the difficulties you experienced with the TV's during your stay. We did have difficulties with the 3 x Channel 10 channels (One, Ten, & Eleven) for a brief period of time during January. This was dependant on weather. We have since had an antennae specialist out that has now rectified the problem.

The property receives all 17 digital free to air channels, 6 pay TV channels, as well as the Inhouse movie system. We also have DVD players, and Playstations available for hire from reception.

Kind Regards

Colin McIntosh
General Manager
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Traveller tips help you choose the right room.   Room tips (278)
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Brisbane
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 January 2012

The hotel is situated on the marina where you can find some wonderful restaurants. We were upgraded to a pool access room which was fun. The rooms are spacious, clean and value for money.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraHB, General Manager at Mantra Hervey Bay, responded to this review, 11 January 2012
Dear Samantha J,

I am so pleased to hear that you liked the room and that it was clean and well maintained. We have been working through our annual scheduled maintenance program, so all the rooms should be in excellent condition. Also, all rooms now have full digital TV access.

Colin McIntosh
General Manager
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Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 January 2012

A short drive from the airport to the hotel, found the staff very very friendly. Nathan was a big help to me and was s nice - cannot thank him enough! The room was overlooking the Marina and the view was something I appreciated for the sunrise, the sunset and the evening - absolutely spectacular. The room was a one bedroom self contained apartment which made us feel right at home and with woolies being a 5 minute drive away we enjoyed cooking our breakfast and dinner. The only thing I would change is maybe an upgrade to the electric stove to help cook quicker and better. Walking past the pool you can access the board walk to the marina and nice cafes! Right out the front is a kiosk which can book tours for Fraser Island etc...

Overall a very very pleasant stay and one I would definitely come back to and recommend! P.S - very decently priced considering I stayed from 27-31/12!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kitwalker_devil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraHB, General Manager at Mantra Hervey Bay, responded to this review, 11 January 2012
Dear Kitwalker_devil,

We are so lucky to have such a great location, right on the Marina with views out to Fraser Island. Thank you for your kind comments about the staff, I will pass them on at our next team meeting.

We look forward to greeting you for your next visit at Mantra Hervey Bay.

Colin McIntosh
General Manager
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Brisbane, Australia
Level 1 Contributor
4 reviews
Reviewed 29 December 2011

This Resort style hotel has an excellent position in Hervey Bay. We stayed here for 3 nights and was pleased with the service received at the hotel. The pool is nice and big, and from our room we could swim right out. Great for Families and Couples. Close to lots of restaurants, cafe's and walking/cycling paths. Parking is free, and the views are great from every room.

Room Tip: Choose the 1 Bedroom Suites if staying for more than 1 night. The hotel room is acceptable for an ov...
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraHB, General Manager at Mantra Hervey Bay, responded to this review, 2 January 2012
Dear Johnny C,

Thank you for letting us know about your enjoyable experience at Mantra Hervey Bay. The location of the property is indeed perfect for a relaxing visit to Hervey Bay. The bike path starts from near the property entry and you can ride all of the way along the Hervey Bay waterfront to Point Vernon (approximately 8kms). There are bikes available for rent from reception.

I hope you visit Hervey Bay again in the near future.

Regards

Colin McIntosh
General Manager
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Brisbane, Australia
Level 5 Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 December 2011

We went to Hervey Bay purely for a whale watching tour. The hotel is right on the harbour and very accessible for a day tour out on the boats. Great breakfasts along the wharf also before setting sail. Would recommend trying further up the road along the main strip for eating out. The rooms were all you needed, comfortable and clean. Great value. Would stay again.

Room Tip: Our room on level 6 had a very sensitive smoke alarm. Make sure you do not boil the kettle under the...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SallySpider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraHB, General Manager at Mantra Hervey Bay, responded to this review, 2 January 2012
Dear SallySpider,

Thank you for taking the time to provide feedback on your recent stay in Hervey Bay. Mantra Hervey Bay is indeed the perfect location for basing yourself for a whale watching trip as it is situated at the Marina. You can walk out the front gate of the property and follow the path out onto the various jetties without even crossing a road.

You will be pleased to know that we have recently had an electrician in so that we could relocate the coffee stations in the rooms such as the one that you stayed in. Thank you for your understanding.

Regards

Colin McIntosh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Hervey Bay

Property: Mantra Hervey Bay
Address: Buccaneer Drive, Urangan, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Hervey Bay
Price range (per night): $83 - $190
Hotel Class:4 star — Mantra Hervey Bay 4*
Number of rooms: 156
Official Description (provided by the hotel):
Mantra Hervey Bay is the region's only absolute marina front accommodation, offering direct access to the Great Sandy Strait as well as being one of the best places in Australia for whale watching. Only three and half hours north of Brisbane or just five minutes from the Fraser Coast airport, Mantra Hervey Bay offers a range of accommodation perfect for your Fraser Coast holiday. Featuring hotel rooms and one, two, and self-contained three bedroom apartments, all rooms include private balconies and cable TV, with most rooms featuring a spa bath. One and two bedroom apartments offer the additional convenience of kitchenette and laundry facilities. Onsite leisure facilities at Mantra Hervey Bay include a swimming pool, sauna, exercise room, BBQ facilities and adjoining restaurants. Free security parking is available. There is also a number of retail outlets including fashion boutiques, a day spa and gift stores within the marina precinct. With an abundance of nature, such as the Great Sandy Strait, Fraser Island and the wetlands, as well as the eco tourism ventures and attractions, Hervey Bay offers something for every visitor. Hervey Bay is an idyllic location to experience the Fraser Coast with Mantra Hervey Bay providing the perfect base to explore all that is on offer. ... more   less 
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Also Known As:
Mantra Hervey Bay Hotel Hervey Bay
Mantra Hotel Hervey Bay
Hervey Bay Mantra Hotel
Mantra Hervey Bay Fraser Coast

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