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“Very Average Motel in Lovely Position”
Review of Shelly Bay Resort

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Shelly Bay Resort
Ranked #8 of 23 Hotels in Hervey Bay
Certificate of Excellence
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very Average Motel in Lovely Position”
Reviewed 29 December 2011

Five days stay over Christmas $750 for a self catering two room apartment on ground floor. Apartment was clean, except for the dark carpet which was very dirty, so much so that we had to wear shoes all the time.

Double bed was small, and had cheap innerspring matress. Furniture was budget type.

Noisy.

Service was non existant. Reception is absent on holidays and out of business hours, though you can ring the motel manager, which we were reluctant to do.

No room service, limited tea and coffee provided on the first day only. Inward telephones only worked if the recptionist was on duty.

Free Wi-fi was very slow and strictly rationed. Vouchers were given for two days only with a limit of 200Mb. Additional vouchers could be purchased online.

No beach towel, though they could be hired if a receptionist could be found. It was cheaper to buy a towel rather than hire one.

Washing machine and dryer were provided with the apartment.

A feature of the premises were the admonitions and threats posted nearly everywhere possible. The weirdest was a large sign on the wall outside the lift threatening the user with the cost of service call, estimated at $250, if the buttons were pressed too frequently!!

Motel management really need hospitality training.

Shelly Bay beach and surrounds are wonderful. Hervey Bay is a great place, with lots of acceptable restaurants and coffee shops. Indian restaurant on ground floor of the motel is very good.

Room Tip: Quieter and better view on the third floor
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jw1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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177 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Brisbane, Australia
2 reviews
Reviewed 26 December 2011

fantastic place.my children and i stayed there for a week and we had the best time. extreamly clean, close to shops, cafes and numerous resteraunts.very caring and helpful on sight managers, always there to help.my children had the enjoyment of the pool, tennis court, swings and not to mention the calm and safe beach right across the road.Id reccommend this amazing resort to anyone.signs were helpful also..

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracee_lea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2011

i had a wonderful stay at the shelly bay resort. the room and resort were very clean and kept up nicely! the location of the hotel is perfect, about a 10 minute walk from many cafes and shops and across the street from the water and a great biking/walking trail. the hosts of the hotel were extremely helpful with advice from tours to restaurants and were two of the most friendly people i've met during my trip to australia. i would definitely stay here again!

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mjktravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mooloolah Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 December 2011

Fantastic place to unwind for a few days. Hervey Bay is brilliant - beautiful, friendly, interesting. Glen and Annette at Australis Shelly Bay provided great service - friendly and welcoming. The facilities are great. I'll be back with the whole family next time.

Room Tip: All rooms have Bay views. Hervey Bay has a beautiful green zone between accommodations and the beach...
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  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Garry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, UK
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 6 November 2011

Stayed here 7 years ago en route to Lady Elliot Island so booked in again on a return trip. The hotel has an excellent locations and all the units have a bay view. The managers are very friendly and have an excellent knowledge of trips and the local area. We booked a Fraser Island tour and a whale watching trip through the front desk and weren't disappointed. We had a one bedroom unit on the third floor. It was very well equipped and comfortable. It also has a washer and dryer.
Although there is an Indian restaurant on the ground floor, there is a fantastic Italian Restaurant a few yards up the road - very popular so do book.

Room Tip: All the units are individually owned and the furnishings vary. So make sure you ask for a recently r...
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Filler1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shelly Bay Resort

Property: Shelly Bay Resort
Address: 466 Charlton Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hervey Bay
#4 Top resorts Hotel in Hervey Bay
#5 Romantic Hotel in Hervey Bay
Price range (per night): $129 - $202
Hotel Class:4 star — Shelly Bay Resort 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Shelly Bay Hotel
Shelly Bay Resort Hervey Bay, Fraser Coast

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