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Amanda r

Beautiful property and amazing stay

5.0 of 5 bubblesReviewed 5 weeks ago
Beautiful property and grounds. It was close to so many amazing restaurants. A short drive to some iconic locations and wineries. All of the staff were very friendly. Overall it was a relaxing and cozy weekend away. We will definitely be back.
Date of stay: August 2024
Trip type: Travelled as a couple
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Reviews (1,247)
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Traveller rating
1,082
122
28
6
9
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All reviews scones parting gift champagne suite magnificent gardens afternoon tea journey home butter and jam breakfast room old world charm beautiful room coffee machine beautiful place to stay sitting room excellent breakfast bbq facilities little touches margaret river region
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8 - 13 of 1,247 reviews
Reviewed 5 weeks ago via mobile

We enjoyed wonderful hospitality in this beautiful heritage building with gorgeous gardens. Sumptuous breakfast and friendly staff made this a delightful stopover in the Margaret River. A convenient location from which to explore this amazing area.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Catherine M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2024

Such a treat to stay in this immaculately presented guest house, truly beautiful rooms and stunning outlooks to garden and landscaped green vistas. Loved the in house breakfasts especially the blueberry pancakes. Highly recommend to anyone wanted a bit of luxury and r&r.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Emma D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 5 August 2024

Dear emmadH6942CH,

Thank you! It was a pleasure having you stay with us and we are so grateful for your excellent rating! We hope to welcome you back again soon.

Warm regards,
Maike and the Team @ Basildene Manor

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Reviewed 23 July 2024

- Charming property with amazing interior design and excellent location
- Fabulous service from the friendly staffs, so grateful for their assistance with special requests
- Clean and comfortable room, impressed by the massive selection of Foxtel channels
- Tasty breakfast and wonderful afternoon treat in dining room overlooking the enchanting landscape gardens
- Cosy and warmth of open fire in the reading room
- Lovely check out present with a box of two warm fluffy scones and strawberry jam
- Thank you for the exceptional and memorable stay!

Date of stay: June 2024
Trip type: Travelled with friends
Thank WAN T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 5 August 2024

Dear WANT217,

Thank you for taking the time to share your wonderful feedback with us. I will pass your feedback onto our team, I'm sure they will all appreciate that. We look forward to welcoming you back again soon.

Warm regards,
Maike and the Team @ Basildene Manor

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Reviewed 18 July 2024

Fabulous hotel great location and staff that go the extra mile (Thank you Becky). Loved the farewell scones and early check breakfast. All breakfasts were delicious and cake o’clock a great touch. Look forward to a return visit and the new tapas bar that is in the planning
Robin and Mandy

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Maleny35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 5 August 2024

Dear Robin and Mandy,

We very much appreciate your comments regarding your stay at Basildene Manor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm regards,
Maike and the Team @ Basildene Manor

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Reviewed 7 July 2024

Such a perfect place to relax! This is our second time visiting Basidene, and we cannot fault the service, the rooms and the gardens. The complimentary afternoon tea cakes is definitely a special treat.

Great central location to visit majority of the wineries, caves and a couple minute drive to the town centre.

The farewell scones were a great treat for the drive home.

Thank you for a relaxing week! We will be booking again :-)

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 718owenb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 5 August 2024

Dear 718owenb,

Thank you for taking the time to write a review. It is a joy to see you return. We are delighted that you enjoyed another stay at the Manor and we look forward to your next visit.

Warm regards,
Maike and the Team @ Basildene Manor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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