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Acsgcs
Narbethong, Australia

A Mansion to call home.

5.0 of 5 bubblesReviewed 6 May 2024
Strep back in time to the days with Magnificent gardens, luxurious suites and attentive friendly staff eager to assist.
Complimentary touches that make you feel special from coffee choices to a pillow menu. A memorable place to stay exceeding all expectations, reminisce of yesteryears.
Date of stay: May 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this review
Responded 13 May 2024
Dear Acsgcs,

Thank you for your glowing review. It was great to hear that you had a wonderful stay with us. We look forward to welcoming you back next time you are in the South West.

Warm regards,
Team Basildene ♥

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,237)
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All reviews scones parting gift champagne suite magnificent gardens afternoon tea journey home butter and jam breakfast room old world charm beautiful room coffee machine beautiful place to stay sitting room excellent breakfast bbq facilities little touches margaret river region
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Reviewed 22 April 2024

We really loved our stay at this boutique historic hotel in the Margaret River. The staff were so friendly and helpful. It was perfect for exploring the wine region. The only suggestion to improve the experience is to have firmer beds for back support. Overall very pleasant!

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Tess H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 14 May 2024

Dear 379tessh,

Thank you for taking the time to review your recent Manor stay. We are all so delighted that you have enjoyed the experience, and we look forward to welcoming you again soon.

Warm regards,
Team Basildene ♥

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2024

Amazing place. Beautifully restored old mansion with modern amenities, situated in lovely, spacious grounds. Generous sized bedroom with king sized bed and even a great selection of pillows. The staff were pleasant and helpful and provided some lovely surprises, which made our stay even more enjoyable. Although the property borders a reasonably busy road, it was whisper quiet indoors. A great location, minutes away from Margaret River shops and restaurants.

Room tip: There is only one washing machine and one dryer so plan your time well! Staff said some days no one uses them while other days are very busy
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank worfago
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 14 May 2024

Dear worfago,

Wonderful to hear you had such a lovely time! Thank you for your stay at Grand Mercure Basildene Manor, we hope to be able to welcome you back one day soon.

Warm regards,
Team Basildene ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2024

The rooms are very cosy and stylish. The whole team at Basildene are so welcoming that you feel like a special guest from the moment you arrive until alas you are departing.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sharon J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 14 May 2024

Dear sharonjA8372RL,

Thank you for taking the time to write a lovely review. We are delighted to know how much you enjoyed your time here. I will pass on your wonderful comments to our team. The best reward for all of us within the Basildene family is a lovely review like yours! Thank you again and we look forward to welcoming you back again soon!

Warm regards,
Team Basildene♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2024

We come back every year for 12 days- need I say more! Clean and spacious rooms, beautiful friendly staff, amazing food and glorious gardens! There is so much to see around Margaret river and beyond and Basildene is a perfect base. Rest, relax and restore! See you next year!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jenni v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 14 May 2024

Dear 331jenniv,

It is always a pleasure to see you return! We appreciate your lovely review and look forward to welcoming you again next year!

Warm regards,
Basildene Team ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2024

We absolutely loved our entire stay at the Basildene Manor. The staff was beyond welcoming, helpful and proud of their beautiful Manor. Becky was so thoughtful at checkin. She provided us with maps, restaurants, wine tastings etc., The breakfast each day was spectacular! The close proximity to the town, beaches and caves was very nice. The grounds are absolutely amazing. At check out they gave us fresh scones for our drive. Not one detail missed. Thank you so much a must stay place!!!

Room tip: Just slow down and enjoy your time! It is very special.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Exploration379200
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 14 May 2024

Dear Exploration379200,

What a fabulous review! It is a joy to hear that you had a lovely time at Basildene Manor. I will pass on your kind comments to our team with a special mention to Becky! Thank you for sharing your experience and we hope your next visit will be as delightful as the previous one.

Warm regards,
Basildene Team ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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