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Sharon J

Basildene Bliss

5.0 of 5 bubblesReviewed 18 Apr 2024
The rooms are very cosy and stylish. The whole team at Basildene are so welcoming that you feel like a special guest from the moment you arrive until alas you are departing.
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this review
Responded 5 weeks ago
Dear sharonjA8372RL,

Thank you for taking the time to write a lovely review. We are delighted to know how much you enjoyed your time here. I will pass on your wonderful comments to our team. The best reward for all of us within the Basildene family is a lovely review like yours! Thank you again and we look forward to welcoming you back again soon!

Warm regards,
Team Basildene♥
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,231)
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Reviewed 13 April 2024

We come back every year for 12 days- need I say more! Clean and spacious rooms, beautiful friendly staff, amazing food and glorious gardens! There is so much to see around Margaret river and beyond and Basildene is a perfect base. Rest, relax and restore! See you next year!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jenni v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 5 weeks ago

Dear 331jenniv,

It is always a pleasure to see you return! We appreciate your lovely review and look forward to welcoming you again next year!

Warm regards,
Basildene Team ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2024

We absolutely loved our entire stay at the Basildene Manor. The staff was beyond welcoming, helpful and proud of their beautiful Manor. Becky was so thoughtful at checkin. She provided us with maps, restaurants, wine tastings etc., The breakfast each day was spectacular! The close proximity to the town, beaches and caves was very nice. The grounds are absolutely amazing. At check out they gave us fresh scones for our drive. Not one detail missed. Thank you so much a must stay place!!!

Room tip: Just slow down and enjoy your time! It is very special.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Exploration379200
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 5 weeks ago

Dear Exploration379200,

What a fabulous review! It is a joy to hear that you had a lovely time at Basildene Manor. I will pass on your kind comments to our team with a special mention to Becky! Thank you for sharing your experience and we hope your next visit will be as delightful as the previous one.

Warm regards,
Basildene Team ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2024

The hotel is very comfortable and full of character, the grounds beautiful, breakfast - the best we had in Western Australia and afternoon tea and homemade cake a bonus! All the staff were very friendly and went over and above to help. We visited on Margaret Rivers busiest weekend but it never felt like that when we were in the hotel. Extremely peaceful stay. Would recommend highly to others.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank familyreunited
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 9 April 2024

Dear familyreunited,

Thank you for your wonderful review. It sounds like you had a lovely stay and enjoyed the location and facilities at Basildene Manor. We hope to welcome you back again soon.

Warm regards,
Basildene Team ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2024 via mobile

We absolutely love this place. The beds are big and comfy, the rooms spacious and so is the bathroom. We love having a balcony to sit and enjoy the surroundings. The gardens are lovely to walk around, and we enjoyed a BBQ one evening - the manor provided all we needed including tablecloth and wine glasses - just BYO food and drinks.
The breakfasts are fantastic in the conservatory overlooking the gardens. Staff are always welcoming and helpful - and Meike went above and beyond for me when I was looking for a beer glass (thanks so much Meike!).
Staying over Easter had the extra advantage of hot cross buns, then the surprise of a bunch of Easter Eggs outside our door on Sunday morning! The special gift upon leaving is always a lovely treat!

Room tip: We enjoy looking up whats on in town, and going to plays out bands that are performing -something we don’t get to do with our busy home life
Date of stay: March 2024
Trip type: Travelled as a couple
Thank Darchyp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 9 April 2024

Dear Darchyp,

Thank you for your glowing review. It was great to hear that you had a wonderful stay with us again. I am happy my german beer glass helped you out! ♥
We look forward to welcoming you back next time you are in the South West.

Warm regards,
Basildene Team ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2024

Basildene Manor is somewhere you want to back to again and again! It's a wonderful home away from home set in magnificent gardens which we absolutely loved. And to top off perfection, the staff are extremely friendly. Thanks Basildene Manor!! 💖💖

Room tip: A great place not to be missed!
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michelle C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maike Lawrence-Brown Assistant Manager, Other at Grand Mercure Basildene Manor, responded to this reviewResponded 9 April 2024

Dear Michcav,

Wonderful to hear you had such a lovely time! Thank you for your stay at Grand Mercure Basildene Manor, we hope to be able to welcome you back again soon to your home away from home! ♥

Warm regards,
Basildene Team ♥

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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