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“Nice place”

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Quality Inn Margaret River
Ranked #4 of 10 Hotels in Margaret River
Certificate of Excellence
Taupo, New Zealand
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice place”
3 of 5 bubbles Reviewed 19 December 2011

We booked on line stayed two nights,had a warm welcome.room was clean bed was new (but no cover over the mattress)Got a goods nights sleep after the frogs stopped singing .Second night went to the office so we could use the computer in the lounge)could only use laptop if you had your own stick) The office was closed well before closing time.The girl in the bar was lovely and helpful.Very pretty and park like grounds.Was not so friendly at check out.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swiwi51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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896 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (205)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Brisbane, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 4 November 2011

We spent one night at the Australis as we were travelling on to a Conference. We booked two rooms. There was no bed side lamp, the screen fell out when I went to open the window.
The furniture was old and musty and the room looked grubby. The reception on the TV was poor, it was so overpriced just like a bad motel.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Suzie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 31 October 2011

On booking in, were told we could park anywhere as there were no designated parking bays. On a guest car leaving near our room, we parked in that space & the guest told us it was his bay & he would block us in because the bay was numbered with his room number, words were exchanged & we phoned reception to report this, which we were then informed the bay numbers had been painted out but the paint was wearing out. This really should have been rectified once the paint started peeling as all the bays seemed to show some numbers, which is not very nice for guests to have to be abused by other guests through of no fault of their own.
Customer service leaves a lot to be desired, when asking for fresh milk instead of the horrible little UHT's supplied, was told we don't supply fresh milk. It was then suggested to me, ' don't use milk'. Eventually was given a cup, yes a tea cup, of fresh milk. So take your own milk if you want to make use of the complimentary tea & coffee if you don't like those horrible little UHT's!
Wanted to take a menu (which was just a photocopy) for the evening meal from the stand in reception, as there were no menu's in the rooms, & was told I could not remove & told to wait while the receptionist went through a file to find the original & then photocopied one while I waited!
No water glasses on first day of arriving, & used the two wine glasses for water. On the second day after being out for the day, had only one wine glass, with lipstick still on it, but now had two drinking glasses. Rang reception to ask for another wine glass, as by now shoes kicked off, was told we were welcome to come over to pick one up? No we asked for it to be bought to our room, after grumble about staff being busy, a staff member was sent with the wine glass.
The only plus was the buffet cooked breakfast which was good value in nice surrounds. The room we stayed in was very basic, (nothing like the pictures on the net) more in the seventies style of twin motel rooms & was dull in the day time, poorly lit at night, even with all lights turned on. One only rubbish bin, which was a tiny one in the bathroom, no rubbish bin in the room. The two tub chair seats needed re-springing.
The room we hired, was not worth the money charged & would not stay again. The customer service/friendliness except on checking in (different staff member) was quite appalling for an area where tourism is the main income for business's.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank annie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capel, Western Australia, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 October 2011

property was clean however there were fleas yes fleas in the bed Now ill be sporting flea bitten legs down the aisle. Customer service was apalling gf rang after we left to see if shed left id in room staff member replied oh yes you left things behind but no id to which we replied were they going to call us and let us know things were left behind to which staff member replied that doesnt matter what does is your ids not here and hung up

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Megan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 4 October 2011

We enjoyed this hotel, clean, great bathroom and nice surroundings. Great value too. Reception was friendly. The only downside was their breakfast, very ordinary. Overall though, great value a great place to stay.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerthieGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Margaret River

Property: Quality Inn Margaret River
Address: Wallcliffe Road, Margaret River, Western Australia 6285, Australia (Formerly Australis Margaret River)
Region: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Margaret River
#5 Romantic Hotel in Margaret River
#6 Family Hotel in Margaret River
Price range (per night): $135 - $204
Hotel Class:4 star — Quality Inn Margaret River 4*
Number of rooms: 55
Official Description (provided by the hotel):
Relax & unwind at our premier hotel accommodation in Margaret River.Quality Inn Margaret River is the ideal place for people wanting to relax and unwind and enjoy the idyllic surrounds of the spectacular region of Margaret River - only a leisurely 3 hour drive from Perth.This beautifully appointed accommodation in Margaret River features 4 star hotel rooms which are spacious and comfortable. It's perfect to suit a variety of travelers in Western Australia including corporate groups, families or couples looking for that romantic getaway.Stay at this Margaret River hotel and be surrounded by beautiful gardens and spectacular natural bush land. All your needs are catered for with a range of luxurious hotel facilities including Margaret's Restaurant and Lobby Bar, Conference Centre and business facilities, plus much more.Perfectly located Margaret River HotelExplore the Margaret River Region with a multitude of award winning wineries and restaurants and the town centre only a leisurely 15 minute walk. Enjoy the natural surrounds with some amazing local bush walks or check out some of the regions stunning local beaches and sceneries located within close proximity.Simply indulge in the ambience of our tranquil Margaret River accommodation all while nestled in the picturesque Margaret River. Quality Inn Margaret River is looking forward to seeing you soon! ... more   less 
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Also Known As:
Quality Inn Margaret River Western Australia

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