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All reviews camp kitchen viewing platform family chalet powered site closed due clean amenities jumping pillow pool table beach access amazing camp amenities block lovely spot office hours nice site small shopping campers kitchen shopping centre
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Reviewed 1 September 2018 via mobile

Loved having surf sounds instead of highway noise and staff were welcoming and friendly. Amenities were clean with even a bath in the ladies for those that wanted a soak. Handy to shops but far enough from the city centre to be quiet and right on the beach, what more could you want.

Date of stay: September 2018
Trip type: Travelled with friends
Thank Nonapama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike T, General Manager at Sunset Beach Holiday Park, responded to this reviewResponded 3 September 2018

Hi Nonapama, thank you for taking the time to write and share your feedback with us. We are glad you enjoyed your stay and found our park to your liking. It means a lot to hear this as we are very focused on the guest experience. We pride ourselves on cleanliness and glad you noticed this. We hope to welcome you back again in the future but until then we wish you and your family safe and happy travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2018

Great park, clean amenties. Shame the beach was closed, but understand the damage done by Mother Nature. On the negative spider one female staff member was very rude when she raised her eyebrows when asked a question. Customer service is about engaging customers in a positive and happy way, not being disrespectful and rude. She needs to remember that caravaners are paying customers. She would be better off following the words on the smile poster located in the office. Other staff members were great. Will not judge the park on this one person.

Date of stay: August 2018
Trip type: Travelled with family
Thank KenDrouin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike T, General Manager at Sunset Beach Holiday Park, responded to this reviewResponded 3 September 2018

Hi KenDrouin, we would like to thank you for taking the time to advise us on your recent stay with us. We are glad you enjoyed what our park has to offer. We pride ourselves on cleanliness and glad you noticed this. We would also like to apologise that you didn't receive our usual high level of service on this occasion. Rest assured that we will work to ensure that there is no repeat of your experience. We do hope you will consider staying with us again next time you are in Geraldton.

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Reviewed 28 August 2018

Booking was easy and reception staff very helpful and friendly.
We stayed in an ensuite caravan site which was very clean and tidy.
Excellent late check-in facility and very user friendly.
As we only stayed for one night, arriving late and left fairly early in the morning, we didn't see much of the grounds but from what we did see, everywhere looked clean, in good condition and friendly.

Highly recommend

Room tip: Stayed in caravan so not able to review hotel facilities
Date of stay: August 2018
Trip type: Travelled as a couple
Thank holidayfun901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike T, General Manager at Sunset Beach Holiday Park, responded to this reviewResponded 29 August 2018

Hi holidayfun901, thank you for taking the time to share your lovely feedback with us. We are so pleased to read that you were warmly greeted by our wonderful reception team, we will be sure to pass this onto them. We pride ourselves on cleanliness and glad you noticed this. We would also like to take this opportunity to thank you for including a recommendation and we hope to see some new faces visiting us from this and of course having you stay with us again in the future, but until then we wish you and your family happy and safe travels.

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Reviewed 27 August 2018

Booked through Big4 member website and received confirmation email and Park information direct from Sunset Beach. Emailed back requesting a drive through site which was duly confirmed. Great location on the northern end of Geraldton with a supermarket and liquor store only a few minutes away. unfortunately, beach has been severely eroded and is not accessible. Toilet block was clean and well presented albeit a bit dated.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank mikesue85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike T, General Manager at Sunset Beach Holiday Park, responded to this reviewResponded 29 August 2018

Hi mikesue85, thank you for taking the time to share your feedback with us. We are pleased that you enjoyed your recent stay with us and found our park to your liking. Our amazing team always works hard to keep our park looking its best and making sure our guests feel welcome. We pride ourselves on cleanliness and glad you noticed this. We look forward to welcoming you back again in the future but until then we wish you and your family safe and happy travels.

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Reviewed 26 August 2018

Used a powered van site for 4 nights.10 minutes drive to Geraldton town centre. Amenities clean and roomy with good hot water. Would stay again on any return trip. Easy to find coming from North.Walk to nearest shopping centre with supermarket, newsagent an bottle shop.Beach suffering from weather erosion but plenty of other places to walk.great views of port and com I g and going of ships.

Date of stay: August 2018
Trip type: Travelled solo
Thank David_W261678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike T, General Manager at Sunset Beach Holiday Park, responded to this reviewResponded 29 August 2018

Hi David_W261678, thank you for taking the time to write and share your feedback with us. We are so pleased to hear that you enjoyed your recent stay with us. It means a lot to hear this as we are very focused on the guest experience, we also pride ourselves on cleanliness and glad you noticed this. We look forward to welcoming you back again in the future but until then we wish you and your family safe and happy travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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