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Saraswati Mish W
Melbourne, Australia

Terrible booking experience

1.0 of 5 bubblesReviewed 1 Nov 2023
I booked this hotel and received a confirmation via email. Two days before they contacted me through the booking agent saying if I wanted to stay the price would be increased by $180 for two nights and if I didn't want to pay that I should cancel, I found out one of their employees made a mistake . Apart from this being illegal the hotel offered no help or compensation it even apology . They wasted my time and wrecked my weekend.
I don't recommend them.
Date of stay: November 2023
Trip type: Travelled solo
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews great location sacred heart within walking distance central location great place to stay lady at reception room was clean electric blankets art gallery great shower centre of town would stay again main road good size visiting bendigo car park motel
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8 - 13 of 644 reviews
Reviewed 22 September 2023

Excellent location in main street of Bendigo - room was quiet and very, very clean. - had lounge as well as bed. Small kitchenette well equipped with crockery, cutlery, microwave and toaster. Had 2 night stay and room was fully serviced after first night. Would stay again and highly recommend it to anyone wishing to stay in Bendigo

Date of stay: September 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Helen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly Team Best Western Cathedral Motor Inn, Marketing at Best Western Cathedral Motor Inn, responded to this reviewResponded 24 September 2023

Thank you so much for your review. We are proud of our housekeepers and will definitely pass on your positive feedback to them.

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Reviewed 9 August 2023

This is a great hotel with the best location for walking into town for the art gallery, shops or restaurants, which there are many to choose from. The hotel itself is clean, quiet and the staff are always friendly and helpful.

Date of stay: August 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank stampandcoinden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly Team Best Western Cathedral Motor Inn, Marketing at Best Western Cathedral Motor Inn, responded to this reviewResponded 12 August 2023

Thank you for your review! We are glad you enjoyed so much about your stay and look forward to seeing you next time you are in Bendigo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2023

Cathedral Motor Inn was a great place to stay from start to finish. Booking online was quick & seamless, staff were professional but warm & the stay itself was comfortable & convenient. The room was really clean & the electric blanket much appreciated in the winter nights.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank kwallace333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly Team Best Western Cathedral Motor Inn, Marketing at Best Western Cathedral Motor Inn, responded to this reviewResponded 7 July 2023

Thank you for your review! We are glad you felt welcome and are glad you enjoyed your stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2023

We went for one night stay in Bendigo with our grandson. We booked this place because it was 6-7 minutes walking distance to a gold mine visit. It is only about 20 minute walk to the train station where we arrived. It is also close to several restaurants. The place was clean, and equipped with microwave, kettle, plates and cutlery. The beds had heating pads to keep us warm and spacious. We booked directly on their website at the member rate. Very happy with all aspects, including the courteous staff.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Halli_Rama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly Team Best Western Cathedral Motor Inn, Marketing at Best Western Cathedral Motor Inn, responded to this reviewResponded 7 July 2023

Thank you so much for your kind feedback! We are glad you found so many things you enjoyed about your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2023

Lovely motel, well maintained, fantastic location and friendly staff. Leave the car and walk everywhere!
Beds were comfy, room service was always immaculate and the local advice spot on.
Couldn’t ask for more!

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Melissa d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly Team Best Western Cathedral Motor Inn, Marketing at Best Western Cathedral Motor Inn, responded to this reviewResponded 6 July 2023

Thank you for your review! I will pass on your feedback to our reception staff and cleaners.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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