We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
Hotels.com
Get rewarded with One Key
ZenHotels.com
AU$171
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Barbara D
Kyneton, Australia

CONVENIENT LOCATION, BUT DISAPPOINTING

3.0 of 5 bubblesReviewed 14 May 2023via mobile
Front the front, Hotel has a very modern & inviting look, however our “courtyard room” was in an older, very dated separate section at the rear of the hotel…with a busy railway line just over the fence…very noisy, especially in the early hours of the morning. However, bed was comfortable, bathroom amenities good & the room was clean EXCEPT FOR A BAG OF HALF EATEN TAKEAWAY FOOD left inside the door. Obviously left by the previous occupant & not picked up by the room attendants. Told receptionist on checkout who said “she would let them know”. Doubt that we would stay here again.
Date of stay: May 2023
Room Tip: Ask for a room away from the railway line.
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Tripadvisor
AU$149
Fully refundable
  • Booking.com
  • Hotels.com
  • Expedia.com
    AU$149
1.9 km from Quality Hotel Lakeside
Free Wifi
Free parking
Tripadvisor
AU$173
Fully refundable
  • Booking.com
  • Hotels.com
  • Priceline
0.2 km from Quality Hotel Lakeside
Free Wifi
Free parking
Mercure
AU$169
No prepayment needed
  • Tripadvisor
    AU$169
  • Hotels.com
  • Algotels
0.8 km from Quality Hotel Lakeside
Free Wifi
Bar/Lounge
facade
Tripadvisor
AU$164
  • Booking.com
  • Official Website
  • Hotels.com
2.0 km from Quality Hotel Lakeside
Free Wifi
Free parking
Tripadvisor
AU$179
Fully refundable
  • Booking.com
  • Hotels.com
  • Priceline
0.6 km from Quality Hotel Lakeside
Free Wifi
Free parking
Booking.com
  • Hotels.com
  • Official Site
    AU$140
  • Expedia.com
    AU$147
0.9 km from Quality Hotel Lakeside
Free Wifi
Free parking
Booking.com
  • Hotels.com
  • Official Site
    AU$129
  • Priceline
1.8 km from Quality Hotel Lakeside
Free Wifi
Free parking
Exterior
Booking.com
  • Hotels.com
  • ZenHotels.com
    AU$151
  • Expedia.com
    AU$153
1.6 km from Quality Hotel Lakeside
Free Wifi
Restaurant
Booking.com
  • Hotels.com
  • Expedia.com
    AU$149
  • Priceline
3.0 km from Quality Hotel Lakeside
Free Wifi
Free parking
Executive King
Booking.com
  • Hotels.com
  • ZenHotels.com
    AU$144
  • Expedia.com
    AU$155
3.4 km from Quality Hotel Lakeside
Free Wifi
Free parking
View more hotels in Bendigo
Reviews (286)
Filter reviews
286 results
Traveller rating
113
93
42
16
22
Traveller type
Time of year
LanguageAll languages
Traveller rating
113
93
42
16
22
Show reviews that mention
All reviews new section pool area car park away from the road great position stay there again comfortable bed long weekend one bedroom apartment plenty of parking stayed one night single bed convenient location main road motel rear couch
Selected filters
Filter
Updating list...
4 - 9 of 286 reviews
Reviewed 15 March 2023 via mobile

I've travelled and stayed here many times for business, the service, quality and meals have all declined greatly. They no longer care or are customer focused and seek maximum profit from all clients. Their lack of understanding and patience to accommodate means I will no longer book anything at this establishment. I would not recommend staying here.

Date of stay: March 2023
Trip type: Travelled on business
1  Thank Brock W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2023

This hotel is not based on providing a service they are based on solely financial outcomes at the detriment of their customers. I suggest avoiding this hotel and there are many other great options in Bendigo.

Date of stay: February 2023
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Explore738475
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2022

We booked this hotel based on good reviews here but we might have booked the wrong room type as the courtyard room is quite rundown. The front part of the building is very modern, check in was a breeze.

However, the courtyard room is actually ‘motel’ type room that has low ceiling. We were greeted with a ceiling lamp with 2 daylight bulb and 1 warm white bulb. They can’t even replace the the same colour light bulbs for one lamp.

The room was for 1 queen bed and 1 single bed, however, the single bed is actually a rollaway bed which is not so comfy. There is a leftover bottle under bed, not sure how long it has been sitting there. The train tracks are right behind our room, very noisy in the morning as you can imagine. The worst is the plumbing of the toilet, we can not get the right water temperature, because no matter how we adjust the tap, the water temperature is either too hot or too cold.

We stayed in three different hotels during our trip to Bendigo as we can’t book consecutive nights due to long weekend. This is the worst among the three. We paid around $185 for this room, really not value for money.

Date of stay: September 2022
Trip type: Travelled with family
1  Thank wenc915
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2022

We booked through WOTIF where the rooms were advertised with pictures of the lovely, clean new hotel. This is NOT the case.

When we arrived, we were pointed to the back of the hotel, through the carpark to an old, run down motel behind the hotel.

When we got to our room, I received an email from reception that they had charged me for the room I was staying in, even though I had already paid so they were processing a refund. When I looked up the rate of the room I was charged for, it was the rate for the king executive suite in the hotel as advertised on Wotif and their own website.

I questioned this and asked to be moved to which I was told that the room I booked was in the

Room tip: Ask if you are staying in a dodgy motel or the hotel they advertise
Date of stay: September 2022
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank davidvY3148UN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2022 via mobile

I have been a loyal customer ever since the hotel opened… I would stay on a regular basis over many years & every single time I stayed there mistakes made! They have done everything from process my credit card without authority, to not adding my choice points every stay & me having to chase them myself, to charging me extra on my bills, to forgetting to rebook me in! The staff & management are incompetent & when I was upset with not being booked in the last time I rolled up, which I always do before I leave my previous stay, they told me they were booked out & couldn’t help me! I complained & asked to speak to the manager, the manager spoke to me & said they would find out what had happened tomorrow & get back to me… After not receiving any form of contact back from the manager for several days I called to find out what was going on & the manager proceeded to tell me that she had spoken with the owner & I was banned from ever coming back! What a massive insult as in the end they are the ones that had always made all the mistakes & were not prepared to make it right! It has been over one month now & the owner of the business hasn’t even had the decency to contact me to discuss the situation! You think as a loyal consistent customer since the hotel opened they would want to make amends, but no! This is the exact problem with customer service & looking after loyal customers these days, there is NONE! What ever happened to great customer service?!
I am glad they have banned me because I will happily never stay there again & would strongly suggest to anyone else reading this review to stay at another hotel in Bendigo! There are plenty of better hotels that provide much better customer service & actually care about their customers…

Date of stay: August 2022
Trip type: Travelled on business
1  Thank S5782WBscottt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews