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Gordon M

Couples night in Bendigo

5.0 of 5 bubblesReviewed 7 Mar 2021
Spent a Saturday night in Bendigo with wife at the Quality Hotel Lakeside. Stayed in the King Suite with lake view. The room was bigger than expected, very clean with balcony. Few snacks and alcohol/soft drinks in bar fridge. Staff very friendly and free car park underneath or lots outside free. Really enjoyed my stay. Directly across the road is the lake with big kids playground and in the car park there’s food vans and coffee van throughout the whole day.
Date of stay: March 2021
Trip type: Travelled as a couple
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Lakeside Hotel, Revenue Management at Quality Hotel Lakeside, responded to this review
Responded 14 Oct 2021
Dear Gordon,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Lakeside Hotel Executive Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (287)
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Reviewed 6 February 2021

Stayed a night passing through from Adelaide to Sydney.
My adult son and I were upgraded totally for free and without asking to a luxurious room which was spotless, huge, minimalist furniture style.
Such good value.
We needed a twin room, and the room provided had a separate bedroom entirely for the second queen sized bed!
We ate at the restaurant downstairs, where the service was good and the quality, presentation as well as the actual cooking skills of the chef were all top class.
There was ample non-allocated parking on site.
Very pleased and would stay again.

Date of stay: February 2021
Thank BonnyBeliever
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lakeside Hotel, Revenue Management at Quality Hotel Lakeside, responded to this reviewResponded 15 October 2021

Dear Bonny,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we are happy you enjoyed your stay. We hope to see you again soon!

Sincerely,

Lakeside Hotel Executive Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2020

Be aware this hotel does not have staff available after 10.30pm. Last Saturday night our neighbours decided to have a party. At 12.15 I knocked on the door and asked them to turn down the music but it continued until 3.30am. I rang reception but received a message that no-one was available so I left a message! In the morning when I raised my concerns, they were not very interested. Lucky it wasn't anything more serious! Very disappointing as this hotel charges top dollar for Bendigo.

Date of stay: December 2020
1  Thank e s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2020 via mobile

As two couples i had booked two rooms at the hotel. Staff were very friendly on check in and the rooms were a great size and very clean. Everything was ideal until... my friends experienced their bathroom flooding on showering before going out for dinner. They reported this and the staff fixed it. Then it happened again the next morning. On checkout we explained it to the desk person and he said there were problems with the rooms and they could not get it fixed because of covid..no compensation was offered and to be honest if you know you have a room(s) that have issues don’t open them up. Leave them unoccupied. Poor and very unprofessional excuse.

Date of stay: November 2020
Trip type: Travelled as a couple
1  Thank CPDiner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 November 2020

On first appearances, the hotel building, reception, rooms and restaurant all seem relatively impressive. Unfortunately, the two day stay revealed shortcomings. The room was sparsely furnished, with no table or chairs to sit at for eating and only one plastic chair on the balcony. The shower was hot and forceful but flooded the bathroom floor! First appearances of the room and bathroom were good, but the attention to detail was disappointing. The restaurant provided an interesting menu in relaxed surroundings, but when the G&T was made with flat tasteless post-mix tonic water and had neither a slice of lemon or lime, it was not a good start. On being served a well done steak instead of medium rare as ordered, just compounded the lack of detail that we experienced at this property.

Room tip: The hotel is situated on a main road, so rooms at the side away from the traffic are preferable.
Date of stay: November 2020
    • Rooms
    • Cleanliness
    • Service
Thank AnObjectiveReviewer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2020 via mobile

We had a quick overnight stay. Arrived late afternoon and were greeted by friendly reception staff. Everything seemed very Covid compliant with signs on the elevators stating only so many people in the elevator as well as hand sanitiser in reception.
Our room was very spacious and modern.
We ordered room service and were not disappointed. The food was delicious!
The bed was comfortable too.
Would recommend to family and friends.

Date of stay: October 2020
Trip type: Travelled as a couple
2  Thank local27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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