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BEST WESTERN Colonial Motor Inn Bairnsdale
Ranked #3 of 13 Hotels in Bairnsdale
Certificate of Excellence
Adelaide, Australia
Level Contributor
545 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
“I would stay here again!”
5 of 5 bubbles Reviewed 27 April 2012

This was a large unit with two bedrooms (one Queen), a large living/dining/kitchen area, and bathroom. The unit was probably some years old, but nicely furnished, neat, bright and clean. There were two TVs, and kettle, toaster and microwave in the kitchen along with a sink. The bathroom actually had a bath as well as a shower. The most noticeable first impression was of a super-abundance of soaps, tea and coffee supplies, biscuits, muffins given on arrival, and chocolates to go with the drinks. We felt that the charge was more (less!) than reasonable, so we ordered dinner in our room, and that was delicious. My only small niggle was the brightness of the living room light: I do like bright lights for reading. Owner Jan was very helpful and friendly. Our unit was at the back of the property making traffic noise minimal. If ever I come to Bairnsdale again, this is the place I will be staying!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colonialbairnsdale, Owner at BEST WESTERN Colonial Motor Inn Bairnsdale, responded to this review, 1 May 2012
Our priority here is guest comfort and we endeavour to create a warm and welcoming atmosphere. The abundant supply of refreshments is unique to the Best Western Colonial Motor Inn and reflects the level of hospitality we like to extend to our guests. The lighting is an issue, I agree. It is a challenge to find the level of light required (whilst doing our bit for the carbon footprint) using low energy globes! but I am working on it. Thank you for staying with us and leaving feedback - I do appreciate you taking the time.
Kind regards
Jan Simpson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
    76
    49
    4
    2
    1
See reviews for
27
43
3
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Rowville, Victoria, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 March 2012

We wanted to have a spa room for our last night of our holiday and we were given a room that helped us relax. It was well serviced, ready for us to just walk in and be comfortable. The decor made us feel relaxed as well. We would recommend it to everyone.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colonialbairnsdale, Owner at BEST WESTERN Colonial Motor Inn Bairnsdale, responded to this review, 1 May 2012
It is pleasing to know our guests are happy with their stay with us. We are always looking for ways to provide the highest level of comfort possible. Thank you for choosing to stay with us and we sincerely appreciate you taking the time to leave feedback.
Kind regards
Jan Simpson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lemon Tree Passage, Australia
Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

The service was friendly and they even give you warm muffins and real milk.
The room is average but the service and friendliness makes up for it.
The breakfast is excellent. I would recommend it for anyone travelling through Bairnsdale

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colonialbairnsdale, Owner at BEST WESTERN Colonial Motor Inn Bairnsdale, responded to this review, 1 May 2012
Our muffins are certainly popular with our regular guests and we endeavour to provide a level of hospitality that reflects the personalities of not only myself but my wonderful staff as well. Thank you for staying with us and we do appreciate you taking the time to leave feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 21 December 2011

I used to stay at this motel for business for seven years on a regular basis but this ceased two years ago. It was always a good motel to stay at and it was pleasant to see that all in all it was good to return. The motel is well positioned. It is a short walk to the train station, the town centre where there is a large array of shops, restaurants, churches and other businesses.
Most if not all the rooms have a double bed and a sofa bed so at least three to four people can be accommodated. The largest room also has a lounge area.
I've always found the motel to be well looked after, in that the rooms are always spotlessly clean and any maintenance issues have always been addressed promptly.
All rooms feature flat screen tv's and dvd players, and have reverse cycle air conditioning. A mini bar, microwave oven as well as tea and coffee making facilities are also provided.
The motel itself has changed ownership since my last visit but the current owners thankfully are maintaining the same high standards established by the previous owners.
I can recommend the motel to both business travellers and leisure travellers at any time of the year.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Railmotor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colonialbairnsdale, Owner at BEST WESTERN Colonial Motor Inn Bairnsdale, responded to this review, 1 May 2012
Firstly, thank you for returning to the Best Western Colonial Motor Inn. We endeavour to provide as high as possible standard of comfort and hospitality to guests with the hope that as you have kindly done, return to visit us again. I do sincerely appreciate your feedback.
Kind regards
Jan Simpson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 25 November 2011

I had business (as I do all over victoria, all year round) in Mallacoota for two nights. To be brief, in my three years of travel in Victoria, it was tortuous (see my review Mallacoota Hotel Motel)

I cancelled the second night and gave them a list of all the things which had made it a miserable night. I have never complained in my 3 years of travelling around Victoria, but this was so bad, they had to know

I booked in the next night to the Colonial in Bairnsdale - same price, but what an incredible difference - a jug of cold filtered water in the fridge, free bottles of water and cans of soft drink, (great) dinner delivered to room, free newspapers, free internet.

Pool, barbeque, microwave and kitchen sink (as well as a great bathroom - huge space). Sounds petty, but a pen to complete your breakfast menu and lovely little packages of helpful things

Would rather be home, yes, but after last night in Mallacoota, it felt almost close to it.

Thanks Colonial!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Colonial Motor Inn Bairnsdale

Property: BEST WESTERN Colonial Motor Inn Bairnsdale
Address: 335 Main St, Bairnsdale, Victoria 3875, Australia
Phone Number:
Region: Australia > Victoria > Gippsland > Bairnsdale
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Bairnsdale
#2 Business Hotel in Bairnsdale
Price range (per night): $115 - $179
Hotel Class:3.5 star — BEST WESTERN Colonial Motor Inn Bairnsdale 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Best Western Colonial Motor Inn Bairnsdale is a family owned and operated property featuring fourteen rooms of varying type offering comfortable and friendly accommodation in Bairnsdale. Situated close to Bairnsdale Hospital, Bowling and RSL clubs and within 1 kilometre of shops, restaurants, bars and cinema it is the ideal location when visiting Bairnsdale. The railway station is a pleasant 900 metre stroll or a quick taxi ride away. Free Wifi and a complimentary car parking space for each room is included in the tariff. Each room features a sofa, flat-screen TV, DVD player, 8 Foxtel channels, reverse cycle air conditioning and kitchenette including microwave, refrigerator, kettle, toaster, crockery and cutlery. Bathrooms include shower, hairdryer and toiletries. Complimentary tea, coffee, biscuits and fresh milk are provided with an additional selection of soft drink, water, wine and beer available from the reasonably priced minibar. Room Service is available for breakfast from menu. Charge backs are also available from a selection of local restaurants with some offering delivery of meals to rooms 7 evening per week. PLEASE NOTE OUR POOL, SPA AND SAUNA ARE CURRENTLY UNDER RENOVATION. ... more   less 
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Also Known As:
Best Western Bairnsdale
Bairnsdale Best Western
BEST WESTERN Colonial Motor Inn Bairnsdale Victoria

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