Spent 3 nights in late February. Travelling with a couple of friends on a road trip around Tasmania.My partner booked the hotel thinking it was part of the Adina apartment group of hotels which we have previously used and know the quality we expect. It is not part of that hotel group. It is Adina Place! It is described Adina Place City Views which also gives you the expectation that is what you will get "city views". Not necessarily!
We booked both rooms a month before through booking.com at the same price. When we got there it was obvious that the bottom level had no views except of the guest car park. Immediately I was concerned..
Reception girl was very pleasant but gave us the unfortunate news that one of our rooms had indeed been booked on the ground level and the other on the second level in a delux room. We had booked 3 nights and could do nothing about it as the complex fully booked. Firstly without looking at the rooms why would they split a double booking and once I had seen the comparison of the two rooms how could these two different types of accommodation cost the same tariff per night?
We took the ground level accommodation after a toss of a coin. The room very small and compact. It had the basics. The bathroom adequate but everything dated and in need of renovation. The bedding was clean and comfortable. Our car grill was less than 6 feet from the glass sliding front porch door. On this small slab of concrete a table and 2 chairs where you could sit and admire the guest car park. The constant noise of cars and motorbikes arriving and leaving and people walking through to reception meant that our door was closed curtains drawn and aircon put on just to get some privacy and peace. However now I felt I was in a cave. We had a back door which opened up to another communal area. A BBQ area with tables and chairs and smoking boxes here and there for the smokers! This room would be ok if you were a single traveller who has no intention of being in the room except for sleeping and bathing and who probably is a smoker and may like to cook a BBQ in the evening.
We let reception know how we felt about our accommodation and to their credit they were trying their best to see if they could move us. Meanwhile our friends accommodation in comparison on the second level was a bigger spacious room with fabulous views overlooking Launceston. The outlook, the balcony which you could enjoy with privacy was well worth the tariff.
Management later that night informed us that a room would be available the following morning on level one. This room had the view and outlook slightly smaller configuration to our friends accomodation but it was comparable to our expectations when we booked. Overall a good outcome in a situation which we should not have experienced.
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- Also Known As:
- Adina Place City View Apartments Hotel Launceston
- Adina Place City View Apartments Launceston, Tasmania