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Drue
Melbourne, Australia

First time staying at a Peppers location, won’t be the last🙌👏.

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
First time visiting Tasmania, Launceston first stop and time staying at a Peppers location. Arrived after an early flight to be greeted with a huge smile and warm welcome from the guy at reception which I didn’t write down his name unfortunately however was super helpful with ideas to do until our room was ready. Filled in our morning and returned to properly check in, room was wonderful, spacious, clean and the bed absolutely amazing to sleep in. All staff both housekeeping and at reception had a smile and greeted us warmly upon passing, hotel is in the best location with fabulous food restaurants at hand and in walking distance of the cbd and attractions. Super impressed, so much so we have cancelled our other accommodation at the end of our trip here in Launceston and re booked here to stay for our final 2 days from the 24th April. Management should be very proud of their staff here and service they provide.
Date of stay: April 2024
Room Tip: The hotel does share its parking with restaurants etc so we found by going out during the day and...
Trip type: Travelled as a couple
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Sameer Pandey, Guest Services / Front Office at Peppers Seaport Hotel, responded to this review
Responded 1 week ago
Dear Guest,

Thank you for the great review and glad to know that you had a fantastic stay! Please come and visit us again.

Regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,446)
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Reviewed 30 March 2024 via mobile

Brilliant location, aspect and size. Easy walk into the city centre. Good riverside views. The apartment was clean and well set up. The restaurants down stairs more than overcame that there was no room service. When in Launceston, this is a brilliant place to stay.

Room tip: There is no room service or breakfast option. But, the restaurants on ground floor totally compensate.
Date of stay: March 2024
Trip type: Travelled as a couple
Thank guyg742
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve Tan, General Manager at Peppers Seaport Hotel, responded to this reviewResponded 2 April 2024

Dear Guest,

Thanks for staying and providing the review! We are glad you had a lovely stay and please visit us soon again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2024

My husband and I just left Launceston after staying 5 nights at Peppers Seaport. We had great experience . First of all , we got complimentary upgrade to a Marina Suite, which was unexpected but very nice. Location ,view, service ,all was top notch. Located in the new Seaport development, about 10 min. Walk to city centre and very close to highway for day trips to tamar Valley to enjoy wine and food and to Low Head to see penguins . Thanks to Peppers Team and particularly to a front desk manager.

Room tip: Great location
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelTOlady5454
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve Tan, General Manager at Peppers Seaport Hotel, responded to this reviewResponded 2 April 2024

Dear Guest,

Thanks for the great review and its so great to hear that you had a good time throughout your stay. Hope to see you back soon again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2024

Peppers Seaport Launceston is located in a great spot, with a number of great restaurants within a short walking distance. The staff were very friendly and the room was very spacious. Our river view suite had a balcony overlooking the water, which was lovely to sit on for an afternoon drink, and watch the rowers on the river. Would highly recommend this hotel.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hopeless-kat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve Tan, General Manager at Peppers Seaport Hotel, responded to this reviewResponded 2 April 2024

Dear Kat,

Thanks for the wonderful review and score all round. Please come visit us soon again and enjoy what we have to offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2024

We were from the UK, touring Tasmania and stayed here twice. The rooms were really comfortable and the staff couldn't have been more helpful and efficient. The first time we came there had been an error with the type of room (we'd asked for twin beds) and the staff did everything that they could to put things right. If we go back to Tas we'll certainly stay here again.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nicola S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve Tan, General Manager at Peppers Seaport Hotel, responded to this reviewResponded 18 March 2024

Dear Guest,

Thanks for staying and providing the review. Glad we were able to fix the bedding incident and yes please do come back and stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2024

We stayed in a room not a suite. It was cramped with unusual furniture placement. No restaurant in hotel. Parking was challenging. The view was of a car dealership and highway noise was bad. Cleaning poor and a mould smell. Some staff great and others not.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank suemD7606VC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve Tan, General Manager at Peppers Seaport Hotel, responded to this reviewResponded 18 March 2024

Dear Guest,
Thank you for staying and providing the review. Our sincere apologies that the stay was not up to your expectations. Whilst we do not have our own restaurant we do partner with some here to provide the additional convenience for guest, apologies if it was not explained clearly. We will certainly work on the improvements.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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