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Quentin M
Darnum, Australia

Grand Hotel stay in Launceston

4.0 of 5 bubblesReviewed 7 Nov 2023
Stayed one night at this Hotel, they have limited parking that is charged extra for, we arrived around 8pm and could not get parking but we were told that parking in the street was free up until 9am on a Saturday. Room was clean and nice. the bed was soft and saggy which made for an uncomfortable night sleep and unfortunately early risers checking out before 6am were very loud in the corridor.
The Staff were very friendly but at checkout time, they only had 1 staff member manning the desk and quite a line of guests at the counter. it took quite a long time to get served. I would probably look to stay elsewhere next visit.
Date of stay: November 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (2,754)
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56 - 61 of 2,754 reviews
Reviewed 8 November 2023

Booked back in April (6mths prior) for a couple of rooms for myself and a friend flying interstate for a bay of fires walking tour. The tour group book a 2nd night so I contacted the hotel by phone and email to ensure we each had the same room booked for both nights so we did not have to change rooms. I was advised by Maria a note was on file. Confirmed again with Gayani in July and received a reply. Emailed again the week of the booking. Just checked in today (October) and not possible for me ie have to change rooms but possible for my friend. Would never stay again, busy hotel full of tour groups.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cathymulu3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2023

Fine grand old hotel with most of yhe trimmings and decor. Good location, quality rooms and old fashioned service. Would be nice to have paper compendium and guaranteed parking but minor issues. Food excellent!

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DWLSydney
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2023 via mobile

Very nice place to stay. Do book as always busy. Great service and convenient location with city center an easy walk. Rooms are very nice, comfortable, and clean. Ordered their home cured corn beef and sauragraut burger. Best burger 🍔 I have ever had. 😋

Date of stay: November 2023
Trip type: Travelled solo
Thank getnround
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2023

Unfortunately one of the worst High Tea experiences I've ever had. Two sandwiches each, both which were stale, one tiny 'meatball' which I assume was the savoury item as there was nothing else, scones the size of a 50 cent piece and hard (the jars holding the jam and cream were bigger!) and we had to wait almost 2 hours for service to get a hot drink. We saw a guy walking around in a suit which I assume was the manager, avoiding eye contact with us the entire time while were sitting there on our own for the 2 hours with nothing on our table waiting for the pot of tea or coffee. I actually just read a review from 2016 with almost the same comments so clearly they have not learnt one thing in 7 years!! You would expect with such a beautiful exterior and entrance that owners and staff would ensure their guests dining experience compliment this. Clearly this is a huge fail.

Date of stay: October 2023
Trip type: Travelled with friends
Thank Selena P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

Great Staff and Customer Service. Very helpful staff. Breakfast was nice. Parking was available. Nearby City centre. Very clean rooms. Reception provides great services. Hotel lobby was great. Highly recommendable.

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank MHMalick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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