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Lowest prices for your stay
Booking.com
AU$158
Fully refundable before Thu, 6 June
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Priceline
Go to your Happy Price
ZenHotels.com
AU$134
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Moons
Townsville, Australia

Great location

5.0 of 5 bubblesReviewed 3 Nov 2023via mobile
Very nice place to stay. Do book as always busy. Great service and convenient location with city center an easy walk. Rooms are very nice, comfortable, and clean. Ordered their home cured corn beef and sauragraut burger. Best burger 🍔 I have ever had. 😋
Date of stay: November 2023
Trip type: Travelled solo
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Reviews (2,754)
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59 - 64 of 2,754 reviews
Reviewed 25 October 2023

Unfortunately one of the worst High Tea experiences I've ever had. Two sandwiches each, both which were stale, one tiny 'meatball' which I assume was the savoury item as there was nothing else, scones the size of a 50 cent piece and hard (the jars holding the jam and cream were bigger!) and we had to wait almost 2 hours for service to get a hot drink. We saw a guy walking around in a suit which I assume was the manager, avoiding eye contact with us the entire time while were sitting there on our own for the 2 hours with nothing on our table waiting for the pot of tea or coffee. I actually just read a review from 2016 with almost the same comments so clearly they have not learnt one thing in 7 years!! You would expect with such a beautiful exterior and entrance that owners and staff would ensure their guests dining experience compliment this. Clearly this is a huge fail.

Date of stay: October 2023
Trip type: Travelled with friends
Thank Selena P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

Great Staff and Customer Service. Very helpful staff. Breakfast was nice. Parking was available. Nearby City centre. Very clean rooms. Reception provides great services. Hotel lobby was great. Highly recommendable.

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank MHMalick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

Great Customer service and professionalism. Reception provided great services and were very helpful. Neat and Clean Rooms. Nice breakfast. Not far from City Centre. Highly recommendable. Parking are available onsite hotel and on street (check allowed parking timings)

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank MunawarHM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

Great location and lovely rooms with an aging decor. The bed was super comfortable, but the tv was in a weird spot in relation to the bed. The only thing that let us down was the room service food. The club sandwich and Caesar salad were really not appealing and way over flavoured with garlic and vinegar, but we were super hungry so ate them anyway.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank PennyPass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2023 via mobile

Excellent facilities, the most comfortable hotel bed I’ve slept in years. The room was very comfortable with all the usual amenities you would expect in a 4 to 5 star hotel. Conveniently located in the CBD and close to a variety of restaurants & cafes. Extremely friendly staff added to the experience.

Room tip: Open air parking is supplied alongside the hotel, with hotel charging $6AUD per day as their fee for hotel.
Date of stay: October 2023
Trip type: Travelled as a couple
Thank robertkayeg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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