When you arrive, at 3pm in the afternoon as there is no one around. you have to go through all the envelopes looking for your name to find the keys to your room. How is that respecting people's privacy? so everyone has access to everyone's keys to your room?
the door didn't close properly.
The bed was comfortable but whatever you do don't look under the bed it was disgusting. it had Lolly wrappers tissues all sorts of stuff.
I even sent an email to the staff but with no reply.

Great location opposite City Park. Our room was spacious, clean and comfortable. Staff were most friendly and helpful. A microwave was provided on request.
The verandah outside our room provided a good view of the city, which would be nice in better weather.

We stayed here for one night. Our room was comfortable enough, although the wifi signal was very weak.
Not all rooms have a park view, we were up in the back block and looked out onto a car park and another block of rooms.
There were no complimentary toiletries (shampoo and conditioner) in the bathroom so if you plan to stay here be sure to bring your own.

On the positive side, our room was very quiet and the reception staff were very helpful and friendly. It is also in a good central location, across from the lovely city park and within easy walking distance of pubs, cafes and restaurants.