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Ann-Marie T
Newcastle, Australia

Not a good experience

2.0 of 5 bubblesReviewed 19 May 2023via mobile
Bed was comfortable but very soft for anyone who likes a firm mattress.
Room was clean but that's where it ends.
The rooms badly need upgrading
Paint coming of ceiling
Walls paper thin
Tiles bulging from shower wall
The room next door had a young couple that after the fact, we were told by management, had been moved on from other motels in the area due to issues, as they were long term renters.
The first morning we woke up to three police officers at the next room's door
That evening, after more noise, we asked to be moved and they agreed.
However, we had to pack up and move all of our luggage etc, in the dark and cold. Didn't make for a good experience
The new room, the bed was saggy, the bathroom door didn't shut properly and the hand held shower didn't sit properly in it's cradle so had to have a one handed shower.
The whole experience wasn't a good one, and we wouldn't recommend, regardless of the cost.
Date of stay: May 2023
Trip type: Travelled as a couple
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7 - 12 of 103 reviews
Reviewed 25 February 2023

We spent two nights at the Motel and enjoyed a very clean and spacious room , and also hardly any noise from the road traffic. We arrived on one of the hottet days in Feb about 39 degrees , our room was airconditioned and working before we enterred, thats good service from the staff and manager. cannot fault the location and price and would definately stay there again

Date of stay: February 2023
Trip type: Travelled as a couple
Thank leo r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2023

We stayed one night. The bathroom is not locked or even closed properly, privacy is not maintained. The tissue holder is not set properly, hard to get the tissue out, no extra tissue is provided. No common bathroom or toilet outside for all. No sink was provided for washing the face even. No common kitchen or indoor sports is provided. Otherwise, it is okay.

Date of stay: December 2022
Thank Zaman B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 December 2022

THIS MOTEL WAS VERY REASONABLE. IT IS LOCATED ON THE BUST PENOLA ROAD BUT THE TRAFFIC DIES DOWN IN THE EVENING. WE FOUND THE ROOM TO BE ABOVE AVERAGE AND QUITE WELL-APPOINTED. WE STAYED HERE THREE NIGHTS AND HAD TROUBLE WITH THE TV RECEPTION BUT THE STAFF CAME TO OUR ASSISTANCE IMMEDIATELY AND FIXED THE PROBLEM.
THE MOTEL WE VERY WELL APPOINTED WITH CUPS, GLASSES, PLATES AND CUTLERY.
WE HAD A PLEASANT STAY.

Date of stay: November 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank eberbach96
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2022 via mobile

Do yourself a favour and find somewhere else to stay.
Have a look at the reviews on booking.com and the way management responds to any criticism, by being abusive and degrading to customers. Clearly this lack of professionalism shows the way in which the motel is poorly run.
The motel is so dated and decrepit, it desperately needs a good clean and updating. The wifi sporadically works and when asked if there was a fix for it we were told “it should work”, we agree it should work but didn’t!
The rooms, linen, towels and reception all smell like Indian food. As much as we, as a family enjoy Indian food we don’t want our bed and towels smelling like it!
If you do stay please do not dare to offer any constructive feedback as you’ll be abused (after they’ve taken your money of course!).

Room tip: Avoid this establishment at all costs.
Date of stay: June 2022
Trip type: Travelled with family
1  Thank MissLea888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 March 2022 via mobile

First up we were limited for options as we hadn’t pre booked any accomodation for our one night stay in Mt Gambier, with the only real choice at a reasonable price was said motel!
First up took our money without any paperwork for a said “spa room”, looked like a pay by the hour room - nothing more to be said
Key had difficulty going into lock.
The bathroom had the toilet paper under lock an key (we know how valuable it was during the peak of Covid), only soap was via a pump bottle secured to the wall, when the light in the bathroom was turned on you could hear the wires arching.
The main room, had a seperate spa adjacent to the bed - which we dare not use for we didn’t know what surprises would behold. The fridge didn’t work, so this meant we had to drink all our alcohol ( any excuse). We did trust the cleanliness of the cups so reverted to drinking straight from the bottle 🤣
Wardrobe in bedroom had a broken door - not from us
On the plus side bed and linen were clean.

For $161 per night this just doesn’t wash
And I am living with constant abuse from my wife over not reading past reviews - lesson learnt darling!

Date of stay: March 2022
Trip type: Travelled with friends
Thank deanjW5753LB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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