Hi Marilyn S
Thank you for taking the time to leave your feedback.
We pride ourselves on serving up amazing food and drinks with exceptional customer service.
That is sad to hear that you a have not had a fantastic experience every time you have visited. If ever there is something you are not happy with, we are more than happy to work with you to make amends. In order for us to give you the best possible help, we need you to let one of us know as soon as there is something amiss. Finding a less than glowing review on Trip Advisor days after your visit limits how we can respond to your concerns.
Next time you are in, please introduce yourself and mention that last time your meal was not satisfactory and we will go out of our way to make sure you get a meal that is amazing!
If I can be of any further help please let me know.
Kind Regards,
Leanne