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All reviews shopping centre across the road buffet breakfast clifford gardens petrol station coffee machine busy road the main highway spa bath rooms are spacious a great place to stay single bed room service would stay again free wifi plenty of parking the ground floor
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Reviewed 25 June 2018

We were in Toowoomba for only one night. I tried to find somewhere 'nice' for 2 adults and 2 kids, that was a bit upmarket, with plenty of space. MAS Country Platinum didn't disappoint. Very clean when we entered, 2 QS beds, and a single bed, all made up and ready to go. The kids were happy - they didn't have to sleep in the same bed. Modern facilities, nice bathroom, even had a coffee machine. Location wise a little bit out of the centre of Toowoomba, but really not far, and close to Maccas for an early brekky on the way home. Happy daze.

Room tip: Quieter at the back of the property
Date of stay: June 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank damocraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Platinum_Manager, Manager at MAS Country Platinum International, responded to this reviewResponded 29 June 2018

Hello Damocraig - First of all, thank you so much for your fantastic review! We are delighted that you enjoyed your stay with us recently. We aim to ensure that our rooms have everything to make our guest's stay comfortable, and our staff take great pride in maintaining the rooms to an exceptionally high standard. Thank you once again for taking the time to leave feedback and we hope to have you stay next time you're in Toowoomba.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

Stayed just the one night. Very comfortable, large room & immaculately clean. Has everything you could want. Good breakfast. Friendly reception. Would definitely stay here again. My only issue, and this is something that is fairly standard now but I really don’t know why, is the doona with no top sheet or blanket. The doona just gets too hot, so you are reduced to turning up the air conditioner as You can’t open the sliding doors because the traffic noise is too loud. There is a blanket in the wardrobe, but with no top sheet to use it’s not really feasible. The bed & pillows are comfortable.

Date of stay: June 2018
Trip type: Travelled on business
Thank McClem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

Great people to do business with, I stay here regularly and the restaurant is good and the rooms are above average for a regional hotel, always comfortable. The beds are wonderful as is the hot shower and the in room amenities. Paper at breakfast and nothing is too much trouble, Robert, Grace and Alana are excellent at what they do to make your stay good, I will be back again soon.

Room tip: Don't stay anywhere else.
Date of stay: June 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank brucedr2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Platinum_Manager, Manager at MAS Country Platinum International, responded to this reviewResponded 11 June 2018

Hello Bruce - Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay. We are always happy to have our regular guests return, and your feedback is much appreciated. Our staff do their very best to ensure that each guest is made to feel comfortable, and it's lovely to know that this does not go unnoticed. We look forward to welcoming you on your return.

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Reviewed 6 June 2018 via mobile

I had booked for a one night stay at this resort. However few hours after making the reservation through Qantas Travel, I got the news that my mother passed away. A request was made to have the reservation canceled or amended to a future date, however this resort denied either options. I had also offered to furnish my mother’s death certificate. Being a Rooms Division Manager myself, we understand the T&C’s, but have always made exceptions in case of genuine circumstances.

Organisation who cannot be empathetic can never deliver good service. Hereby, will never stay in this resort & definitely will never recommend.

Date of stay: May 2018
Trip type: Travelled as a couple
2  Thank AkshaySawant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018

This hotel/motel is always clean, comfortable and reliable. It's in a great location opposite Clifford gardens shopping centre, on the main highway and easy to find. We visit Toowoomba frequently and always stays here. We can rely on the standards, it's never let us down. Can thoroughly recommend.

Room tip: Go for a room down the back, easier to park.
Date of stay: April 2018
Trip type: Travelled as a couple
Thank dcholsken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Platinum_Manager, Manager at MAS Country Platinum International, responded to this reviewResponded 7 June 2018

Hello dcholsken - Thank you for your fantastic 5-Star review! We are thrilled that you enjoyed your most recent stay with us. We believe feedback from our guests is very important and I will ensure that your comments are passed on to our staff. Once again thank you! We look forward to welcoming you on your return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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