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Traveller rating
286
95
22
11
8
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All reviews shopping centre across the road spa rooms clifford gardens coffee machine busy road a great place to stay room service checking in little things spacious room mini bar would stay again james street home away from home motel accommodation
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Reviewed 20 November 2017 via mobile

Happily surprised with the generous size of the standard queen room. Well appointed with pod coffee, kettle with tea, sugar and cookies. Bathroom had dispensers with soaps, shampoo, conditioner, hand cream and shaving foam. Extra blankets in cupboard and lots of pillows. Outside there is a table and chairs with ashtrays for smokers. There’s also an on-site laundry, Gym and swimming pool. Service was friendly and efficient.
Great location across from the Clifford Gardens mall and situated between a 7-11 and Caltex with Woolworths. While it’s on a main road, the rooms are quiet enough with decent joinery and solid door.
My only nitpick is that more attention could be given to cleaning the mould off of the grout at the base of the shower.
I would definitely stay here again!

Date of stay: November 2017
Trip type: Travelled with family
Thank Globalga
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 October 2017

This is a very neat and new Hotel and we would have had a great stay HOWEVER ... when booking I explicitly asked that no room freshner / scent etc in the room. The receptionist told us that it had been written in BOLD for the cleaners on their instructions. When we got to the room there was a very strong perfume, both my 80 year old Mum and I are affected by this, Mum with Asthma and myself with Asthma and Migraine. We opened both doors (one at each end of room and then got smoked out by someone outside an adjoining room.. not the fault of the hotel), we couldn't leave the doors open overnight as there are no insect screens. Needless to say it wasn't a great stay. My other gripe was that the shower water falls in front of the tap when you turn it on, so you freeze or get scolded trying to get under the shower. On the positive side the Hotel where very good with lending us a microwave for use in the room. I think if you don't have issues with Perfume and Scents, this is a very nice Hotel and I would otherwise have given it 4 stars, but requests like this are very important and need to be taken more seriously, no one wants to end up feeling sick and terrible on their holiday!

Date of stay: October 2017
Thank 47heatherl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 October 2017 via mobile

They have soap, shampoo and everything you need in a bathroom. That makes it easy to travel. There is a full bar and restaurant in site. Meals are good and a wide choice. There is a service station next door with a convenience store. There is a supermarket over the road and shopping centre. Great location and friendly staff. A pleasure to visit

Date of stay: October 2017
Trip type: Travelled on business
Thank troyt744
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Platinum International, responded to this reviewResponded 14 February 2018

Hi Troy,

We are delighted that you enjoyed your stay with us and would like to thank you for your positive feedback.
We endeavour to make our guests' stay as comfortable as possible every time they visit. We hope that you choose to stay with us next time you are in town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

My mother and I recently stayed overnight in this motel and I was very impressed with the helpful staff. They were very obliging and nothing was too much trouble. The beds and furnishings were clean and very comfortable.

Room tip: I would suggest a room on a high floor away from the street.
Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank CathyC46
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Platinum International, responded to this reviewResponded 14 February 2018

Hello Cathy,

Thank you very much for your lovely review. We do pride ourselves on our quality of service and friendly staff.
We hope that you choose to stay with us next time you are passing through Toowoomba.

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Reviewed 6 October 2017 via mobile

A great stopover & we were lucky to get a room as it was the carnival of flowers time. Consequently the price was up but that's to be expected. It's a big sprawling modern motel like complex with secure parking & a restaurant. The room was super quiet , big , clean & comfortable. Nice touches like an expresso machine but no toaster (as in motels) . Also USB direct wall charging . It's on the main highway & opposite a big Mall which is good for overnights but about 2kms from downtown. There are a few little restaurants within 5 minutes walk. Check in & staff nice. Recommend

Date of stay: September 2017
Trip type: Travelled as a couple
Thank Kawa47
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Platinum International, responded to this reviewResponded 7 October 2017

Thank you very much for kind words and review. We are glad your enjoyed your stay in Toowoomba and our motel and staff played a small part in that experience.

We look forward to seeing you again sometime soon.

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