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Traveller rating
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Reviewed 4 July 2017 via mobile

Comfortable, quiet, dark room got a goodnight's sleep. Even though on main road with petrol station next door but back a bit. Clean and modern decor (no flowery bedspreads). Recommend. Away from city centre.

Date of stay: July 2017
Trip type: Travelled as a couple
Thank nannaccazza
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Colleen C, Manager at Platinum International, responded to this reviewResponded 7 July 2017

Thank you so much for your lovely review. We look forward to having you back again! Kind regards
Peter Conway
General Manager

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Reviewed 4 July 2017 via mobile

Fairly modern/new. Saturday check-in reception was poor - rushed, incomplete & unprofessional. Room was large but dull- lighting was bad. TV small and high on wall - basic channels. Room facilities generally ok and average - certainly nothing fancy! Bar fridge had very basic but reasonably priced contents. Wifi was crap - weak and intermittent! Bathroom large and modern - some loose fixtures. Shower had strong water but wall tiles were filthy - don't want to know what the floor was like! Bar staff were friendly (didn't eat at restaurant - unsure of food quality). Monday check out reception was friendly and professional. Won't be rushing back but don't know if there are any nicer places around??

Date of stay: July 2017
Trip type: Travelled with friends
Thank Stefan G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Colleen C, General Manager at Platinum International, responded to this reviewResponded 7 July 2017

Hi Stefan,

We appreciate your feedback, it gives us a good guide line on how to move forward and improve our hotel for other guests.

kind regards,

Peter Conway
General manager

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Reviewed 25 June 2017

We had a wonderful experience here. From the friendly and professional staff to the fastidiously neat and clean grounds and our immaculate family room - two bedroom plus single bed, with kitchenette, coffee machine and 2 tv's - very convenient, with up to date furnishings and coverings. Very quiet, no noise at all. And free wifi that worked! We also enjoyed dinner in the small restaurant - small menu but nice food and a really good buffet breakfast. Lovely staff. Highly recommended :)

Room tip: Recommend you book for dinner as the restaurant is small and gets busy
Date of stay: June 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Deb F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Platinum International, responded to this reviewResponded 18 July 2017

Good Morning and thank you very much for kind words and review. We are glad your stay was a fantastic experience.
Platinum International strive to make a pleasant experience for all guests.

We look forward to seeing you again sometime soon.

Thank you
Peter

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Reviewed 7 June 2017 via mobile

I stayed here recently for two nights on a work trip.. what a great location directly across the road from the shopping centre.. the rooms are fabulous spacious & clean.. dinner in the restaurant both nights was delicious. Very helpful staff.. will definitely stay here again if ever in Toowoomba.

Date of stay: May 2017
Trip type: Travelled on business
Thank Mary-Kate G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 June 2017 via mobile

We stay in Toowoomba a lot from the country we come to do our shopping so this was the first time staying here. We loved it the rooms are spacious and very clean. I love that it has a gym and a restaurant. I love how close it is too Clifford Gardens and in between to places to get a snack from.
If I was to be picky and choose something to pick on just because, it would be that there wasn't any hot chocolate satchels in the rooms. Not necessary in summer but winter it would be nice.
We are going to be staying here a lot more in future.

Date of stay: June 2017
Trip type: Travelled as a couple
Thank cruize13
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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