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“Not Impressed”

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Riviera on Ruthven Motel
Ranked #37 of 43 Hotels in Toowoomba
Judbury, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not Impressed”
Reviewed 4 August 2009

Photo on website of rooms very deceptive. A lot smaller than expected. Internet slow or non existent at times. Not impressed with the owner, Kaye, as we had a disagreement over losing the room key. She wanted to replace the lock. I refused to pay for the lock but would pay for a replacement key and wished to obtain a copy of my registration card. She refused to provide me with a copy and threatened to call the Police and evict me if I did not capitulate.
Not a very happy outcome and soured my whole stay of 10 days there.

  • Stayed July 2009, travelled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Judbury2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 reviews from our community

Traveller rating
    14
    10
    3
    4
    12
See reviews for
6
6
1
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Queensland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2008

Needing accommodation quickly for our local Veterans Mens Over 45 Hockey Team we contacted the motel owners, Phil and Kay, who proved to be very welcoming and very friendly. The whole team and supporters enjoyed two nights there. The owners were really helpful, making sure the Barbecue was clean and ready for our use when needed and also washed the team playing shirts for us.
They went out of their way to make us feel welcome and made conversation with us all. They checked to make sure we were all comfortable and had everything we needed.
Real country people and definitely suited to this job.
I would recommend for anyone to stay at this Motel

  • Liked — The owners approach to us and the facilities they offerred
  • Disliked — Nothing
  • Stayed May 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Roxy1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riviera on Ruthven Motel

Property: Riviera on Ruthven Motel
Address: 730 Ruthven St, Toowoomba, Queensland 4350, Australia
Region: Australia > Queensland > Toowoomba
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #37 of 43 Hotels in Toowoomba
Price range (per night): $112 - $176
Hotel Class:3.5 star — Riviera on Ruthven Motel 3.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Riviera On Ruthven Motel Toowoomba, Queensland

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