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“Oldie but a goodie!” 4 of 5 bubbles
Review of Reef Resort Mackay

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Reef Resort Mackay
Ranked #33 of 34 Hotels in Mackay
Brisbane
Level Contributor
140 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“Oldie but a goodie!”
4 of 5 bubbles Reviewed 1 August 2011

Nothing flash here; a bit expensive for what you get - but hey - blame the mining boom - not the motel!!! This is a very comfortable, well run establishment that is central to everything in the city of Mackay. There is a good pub across the road; pleasant meals at pub prices. The motel offers a great breakfast via room service and has a new chef in the restaurant; which I have not frequented since his/her arrival. The tariffs are pretty high for the establishment, however this is more about the mining boom and lack of new premises than the motel itself; they are meeting the current market. There is ample off street parking via a roadway that passes from the street behind the motel and down one side to the front, so it is easy to park a longer vehicle or caravan. The staff are very professional, friendly and helpful. An older establishment but non the less well run, serviced and maintained. I would recommend this to any commercial traveller, not fancy but it is very functional!

Room Tip: Alway book well ahead!!
See more room tips
  • Stayed July 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank IanW-QLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 reviews from our community

Traveller rating
    5
    12
    9
    0
    1
See reviews for
3
12
2
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 12 June 2011

Service was ok. Room was tidy and neat, but had a lingering smell of damp. Roomwas close to road so could hear the traffic, but was not decernable. Restaurant was nice. Food was well cooked and decent.

  • Stayed June 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LaNcEGT4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
64 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 22 April 2009

We selected this motel for two reasons - Best Western so you generally know that the quality will be fine (and it was) and secondly it was close to the friends we were visting.

We had no complaints at all - the staff were friendly and the room was kept to a good standard for the three nights we stayed. Was somewhat surprised that the restaurant was closed over the Easter period although that did no worry us unduly.

Not really a resort.

  • Stayed April 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ray170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Level Contributor
281 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 19 January 2009

A convenient stop on the Bruce Highway. New management took over here in December 2008. The rooms are a good size, recently updated I would say better than avereage. There is a small pool but as in so many cases no room to relax around it. The restaurant is good and you can eat outside overlooking the pool area. The beach area is about 2 miles away extensive and quiet but sea goes out a long way.

  • Liked — spacious room and bathroom
  • Disliked — wireless broadband access is not available in all rooms, had to change rooms to get it
  • Stayed January 2009, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank dunera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 2 January 2008

Stopped the night on a road trip north to Thala Lodge (excellent).

Just pulled in after driving the strip looking for somewhere cheap and cheerful to bunk down for the night. The Best Western met the requirements of being convenient, clean, decent value and having a room available.

Not flash, but it’s a motel on the highway - don't get fooled by the resort tag, there is a small pool which we presume qualifies it as such. We are not regular motel dwellers and suspect that this place is well up there when compared to what may be the norm.

Good option if arriving late and heading of early, there is even a restaurant open until around 9.

There are plenty of similar options on the same strip into Mackay.

  • Stayed December 2007
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ChinkChink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Reef Resort Mackay

Property: Reef Resort Mackay
Address: 166-170 Nebo Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Style:
#19 Luxury Hotel in Mackay
Price range (per night): $84 - $102
Hotel Class:4 star — Reef Resort Mackay 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Mackay
Mackay Best Western

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